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Q: iphone 5 wont turn on blank screen
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Jan 5, 2015 9:59 AMby Jason L,Howdy Conn_run,
Welcome to Apple Support Communities.
It sounds like you’ve already done some of these troubleshooting suggestions to resolve the blank black screen issue with your iPhone 5, but take a look at the article listed below which outlines the possible ways to resolve the issue that you’ve described.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
If you see a solid color screen (black, white or blue)
- Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
- Reset your device while it's plugged in.
- If resetting doesn’t fix the issue, restore your device.
- If you still see the issue after you restore, contact Apple Support.
Take care,
-Jason
