sean.peters
Level 1 (10 points)

Q: Updating cards: Apple pay will be available when updates are complete

I was in my Passbook application to remove a canceled card. But when I looked at the remaining card, it came with a notice to the effect of "UPDATING CARDS: Apple pay will be available when updates are complete. Nothing seems to be happening in terms of an update.

 

I'd hate to be in the store line, try to pay, and have it not work. Any thoughts on what's happening?

iPhone 6, iOS 8.1.2

Posted on Jan 4, 2015 7:27 AM

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sean.peters

Q: Updating cards: Apple pay will be available when updates are complete

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  • by Baumer,

    Baumer Baumer Jan 4, 2015 6:42 PM in response to sean.peters
    Level 1 (100 points)
    Jan 4, 2015 6:42 PM in response to sean.peters

    Did it remain like this indefinitely?  I've noticed it soon after deleting a card, but then it goes away.

  • by harajukusky,

    harajukusky harajukusky Jul 27, 2015 1:09 AM in response to Baumer
    Level 1 (0 points)
    Jul 27, 2015 1:09 AM in response to Baumer

    I have already seen this message twice and was unable to use my card each time to touch in on the London Underground... I did not try to delete the card, in fact I didn't do anything to it... It would be extremely annoying to be stuck on the tube not being able to touch out when Apple Pay is being updated...

  • by Michael Oder,

    Michael Oder Michael Oder Oct 21, 2015 4:28 AM in response to harajukusky
    Level 1 (0 points)
    Oct 21, 2015 4:28 AM in response to harajukusky

    Did you ever find a solution to this?  It's interesting that it happened to you on the London Underground.  I have the exact same problem getting on the train here in Chicago.  I wonder if Apple Pay just isn't working that well with transit systems.

  • by rebruth,

    rebruth rebruth Jan 26, 2016 5:50 PM in response to sean.peters
    Level 1 (0 points)
    Jan 26, 2016 5:50 PM in response to sean.peters

    I know this post is a little old but I just experienced this so I thought I'd respond for the benefit of anyone who happens to land here in the future. It was very awkward when I was at the store and suddenly couldn't use Apple Pay. Thankfully I had my purse out in my car so that saved the day.

     

    So, I had put a couple new cards into my "apple pay wallet" last night and then ended up with this "updating" message when I went to use apple pay tonight. I found on another thread the instruction to close the wallet (by double clicking home and then swiping up) and then turn phone off and on. This fixed the problem for me. Apple pay now looks like it's working fine.

  • by RobS17,

    RobS17 RobS17 Jan 27, 2016 2:13 AM in response to sean.peters
    Level 1 (21 points)
    Jan 27, 2016 2:13 AM in response to sean.peters

    When you are issued with a new card you don't normally need to add the new card to Apple Pay as it's automatically updated by the bank, but it depends what bank you are with. Normally it takes between 24hours, but some cases can take up to 7 days.

  • by Jonathan UK,

    Jonathan UK Jonathan UK Jan 27, 2016 2:18 AM in response to RobS17
    Level 8 (39,790 points)
    Apple Watch
    Jan 27, 2016 2:18 AM in response to RobS17

    RobS17 wrote:

     

    When you are issued with a new card you don't need to add the new card to Apple Pay as it's automatically updated by the bank.  For example, if you bank with Nationwide Building Society, they have this on there website: ..

     

    This is not necessarily correct.

     

    Some banks / issuers automatically associate replacement cards with the existing Device Account Number, so you can continue using the same card account or bank account via Apple Pay without needing to do anything yourself.

     

    Some other banks / issuers require you to remove the original card and add the new one separately.

     

    The method may also differ depending on card type (eg debit vs credit) and/or circumstances (eg lost card vs routine replacement upon expiry).

     

    Check with your card issuer to find out which method applies in any given instance.