Mattyb28nz

Q: iPad puk code and VPN. Resetting sim without puk code

I have locked my sim on my iPad mini. Need my puk code but it's 7 hours drive away from me. My VPN settings are all erased due to I did a reset of my settings. Does anyone know how to reset without puk code.? Let me know would be appreciated

iPad Mini, iOS 8.1.2

Posted on Jan 4, 2015 1:49 PM

Close

Q: iPad puk code and VPN. Resetting sim without puk code

  • All replies
  • Helpful answers

  • by mario49,

    mario49 mario49 Jan 6, 2015 6:32 AM in response to Mattyb28nz
    Community Specialists
    Jan 6, 2015 6:32 AM in response to Mattyb28nz

    Hey Mattyb28nz,

     

    Thanks for the question. If I understand correctly, you need to enter the PUK code and do not have it. I would recommend that you read this article, it may be able to help the issue.

     

    iOS: Understanding the SIM PIN - Apple Support

    Personal Unlocking Key (PUK)

    If you enter the PIN incorrectly three times, you may need to enter a Personal Unlocking Key (PUK) to enable your SIM card again. Refer to the SIM card documentation or contact your carrier.

     

    Note: Entering an incorrect PUK code too many times will result in the SIM becoming permanently locked. If this occurs, you will need to contact your carrier for a replacement SIM card.

     

    Thanks for using Apple Support Communities.

    Have a great day,

    Mario