Freezing issues with IOS 8

I'm having issues with my iPhone 5c and IOS 8, ever since I updated my phone freezes randomly and the time gets stuck. Even when I hard reset, the time does not always reset.

iPhone 5c, iOS 8.1.2

Posted on Jan 4, 2015 4:08 PM

Reply
1 reply

Jan 6, 2015 7:13 AM in response to blsmith2

Hello there blsmith2,


It sounds like you have a couple of issues happening here. One is the phone becomes unresponsive and the time shown is incorrect. I would recommend starting by quitting all the running apps on your device since it seems like this is happening no matter what you do:


iOS: Force an app to close

Double-click the Home button.

Swipe left or right until you have located the app you wish to close.

Swipe the app up to close it.


When you have done that **** the device one more time, and test the issue again:


iOS: Turning off and on (restarting) and resetting


If the issue persists, backup your device to iTunes, then restore it as new and verify that it works.


How to erase your iOS device and then set it up as a new device or restore it from backups


If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.


Thank you for using Apple Support Communities.

Take care,

Sterling

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Freezing issues with IOS 8

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