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Random box around my iPhone screen like a border

User uploaded fileBssixLlt there is a border around my phone and I don't know how to rid of it

MacBook Pro (Retina, 13-inch, Late 2013), return

Posted on Jan 4, 2015 4:28 PM

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Question marked as Top-ranking reply

Posted on Jan 6, 2015 7:30 AM

Hello milkshaikh,


Thanks for the question. After reviewing your post, it looks like that is the VoiceOver feature in Accessibility. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.


Use Accessibility features in iOS - Apple Support

Tap Settings > General > Accessibility


Use iTunes to restore your iOS device to factory settings - Apple Support

That bump at the bottom of the screen is odd. You may want to restore to factory settings.


Thanks for using Apple Support Communities.

Have a nice day,

Mario

1 reply
Question marked as Top-ranking reply

Jan 6, 2015 7:30 AM in response to milkshaikh

Hello milkshaikh,


Thanks for the question. After reviewing your post, it looks like that is the VoiceOver feature in Accessibility. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.


Use Accessibility features in iOS - Apple Support

Tap Settings > General > Accessibility


Use iTunes to restore your iOS device to factory settings - Apple Support

That bump at the bottom of the screen is odd. You may want to restore to factory settings.


Thanks for using Apple Support Communities.

Have a nice day,

Mario

Random box around my iPhone screen like a border

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