Macbook Pro running extremely slow since updating to Yosemite

Question

Macbook Pro running extremely slow since updating to Yosemite

Hello All,

I am new to the community and I'm hoping your pooled expertise can assist me with my issues. I went ahead and posted the results of my diagnostic scan below. My main concerns are that my Macbook Pro is now extremely slow after OSX updates. Also, laptop is running extremely hot to touch. I have mentioned other ongoing issues. I offer thanks in advance for any assistance.

Problem description:

Macbook Pro 13":

Purchased in mid-2010.

Most Recent Issue (Main Concern):

(1) I recently updated OS X from Mountain Lion to Maverick. Computer began running extremely slow and “jerky.”

(1.1) Shortly after this I updated to OS X Yosemite. Computer runs, and types, even slower than before.

Ongoing Issues (Greater than one year):

(1) Extremely short battery life (may last two hours on full charge)

(2) Macbook runs extremely hot to touch (fan runs continuously but can’t begin to keep it cool)

(3) SD Card reader doesn't recognize/open an SD card when inserted.

Lex Cschellings Requested the Following:

No obvious elements in the list.

This may well be a dying disk and/or a very bad battery.

Do following:

make a new etrecheck list and in the problem description put what Applications->Utilities->SystemInformation says about the battery (under the Power heading in the left panel): give cycle count and battery condition.

Then post the link in a new thread.

In the meantime the crash report is probably a French Dictionary issue (font? garcon garçon) you have installed, uninstall that and see if it happens again.

Lex

Battery Information is as follows:

Battery Information:

Model Information:

Serial Number: W00324SYZD3LA

Manufacturer: SMP

Device Name: bq20z451

Pack Lot Code: 0

PCB Lot Code: 0

Firmware Version: 201

Hardware Revision: 000a

Cell Revision: 165

Charge Information:

Charge Remaining (mAh): 3205

Fully Charged: No

Charging: No

Full Charge Capacity (mAh): 4350

Health Information:

Cycle Count: 987

Condition: Normal

Battery Installed: Yes

Amperage (mA): -2489

Voltage (mV): 11143

EtreCheck version: 2.1.5 (108)

Report generated January 4, 2015 at 11:09:57 PM CST

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Adware] links for help removing adware.

Hardware Information: ℹ️

MacBook Pro (13-inch, Mid 2010) (Verified)

MacBook Pro - model: MacBookPro7,1

1 2.4 GHz Intel Core 2 Duo CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1067 MHz ok

BANK 1/DIMM0

2 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Video Information: ℹ️

NVIDIA GeForce 320M - VRAM: 256 MB

Color LCD 1280 x 800

System Software: ℹ️

OS X 10.10.1 (14B25) - Uptime: one day 1:57:26

Disk Information: ℹ️

ST9250315ASG disk0 : (250.06 GB)

EFI (disk0s1) <not mounted> : 210 MB

Untitled (disk0s2) / : 249.20 GB (85.96 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

MATSHITADVD-R UJ-898

USB Information: ℹ️

Apple Internal Memory Card Reader

Apple Inc. Built-in iSight

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Apple Inc. Apple Internal Keyboard / Trackpad

Gatekeeper: ℹ️

Mac App Store and identified developers

Problem System Launch Agents: ℹ️

[killed] com.apple.CallHistoryPluginHelper.plist

[killed] com.apple.coreservices.appleid.authentication.plist

[killed] com.apple.sbd.plist

[killed] com.apple.spindump_agent.plist

4 processes killed due to memory pressure

Problem System Launch Daemons: ℹ️

[killed] com.apple.AssetCacheLocatorService.plist

[killed] com.apple.ctkd.plist

[killed] com.apple.icloud.findmydeviced.plist

[killed] com.apple.ifdreader.plist

[killed] com.apple.MobileFileIntegrity.plist

[killed] com.apple.nehelper.plist

[killed] com.apple.softwareupdate_download_service.plist

[killed] com.apple.softwareupdated.plist

[killed] com.apple.tccd.system.plist

[killed] com.apple.wdhelper.plist

[killed] com.apple.xpc.smd.plist

11 processes killed due to memory pressure

Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Support]

User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Support]

[running] com.google.Chrome.framework.plist [Support]

[loaded] com.google.keystone.agent.plist [Support]

User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Google Drive Application (/Applications/Google Drive.app)

AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

Dropbox Application (/Applications/Dropbox.app)

Internet Plug-ins: ℹ️

Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]

FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]

Default Browser: Version: 600 - SDK 10.10

AdobePDFViewerNPAPI: Version: 10.1.7 [Support]

AdobePDFViewer: Version: 10.1.7 [Support]

Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235

QuickTime Plugin: Version: 7.7.3

OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]

Google Earth Web Plug-in: Version: 7.0 [Support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]

iPhotoPhotocast: Version: 7.0

3rd Party Preference Panes: ℹ️

Flash Player [Support]

Flip4Mac WMV [Support]

Time Machine: ℹ️

Time Machine not configured!

Top Processes by CPU: ℹ️

6% ARM

5% Google Chrome

2% launchservicesd

0% AppleSpell

0% WindowServer

Top Processes by Memory: ℹ️

90 MB Google Chrome

38 MB Google Chrome Helper

21 MB mds

17 MB WindowServer

17 MB System Information

Virtual Memory Information: ℹ️

25 MB Free RAM

952 MB Active RAM

944 MB Inactive RAM

578 MB Wired RAM

9.26 GB Page-ins

278 MB Page-outs

Diagnostics Information: ℹ️

Jan 3, 2015, 09:13:10 PM Self test - passed

MacBook Pro, OS X Yosemite (10.10.1)

Posted on Jan 4, 2015 9:39 PM

Reply

Answer 1

Lexiepex

Level 6

14,102 points

Jan 5, 2015 3:57 AM in response to DaVinci Medic

1. Battery OK, but just: almost 1000 cycles means it is nearing the end of life: as long as condition says "normal" it is OK, but keep an eye on it.

Maybe a disk problem, see at the end.

2. There is high memory pressure, but not because you have too little ram (although 8GB would be better, it is not the cause).

3. What should help is following:

Remove every entry in SystemPreferences->Users&Groups->LoginItems, with the minus sign underneath.

Restart after that and do not use the Chrome browser.

You better even uninstall Chrome (a resource muncher and unsafe), If you do not want to use Safari, use Firefox or Opera: both fast and safe. Restart after uninstalling Chrome.

4. Update Flashplayer and remove the 2 AdobePDFViewer plugins in InternetPlugins (not the cause of your issues).

About the disk: The SMART status in DiskUtility is not very sure (as has been proven here several times), even when done form the RestorePartition. Thus I propose to download the trial version of DriveDx from binaryfruit.com. Install, start (it is in the menubar), choose "save drive health report" then "open DriveDx application" in which you see (explained) all kinds of predictive information based on experimental and experience formulas. Open the health report, copy the contents and paste it in your next post.

Lex

Reply

Answer 2

Linc Davis

Level 10

209,541 points

Jan 5, 2015 3:17 PM in response to DaVinci Medic

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

Reply

Answer 3

Jan 6, 2015 1:24 PM in response to Lexiepex

Lex,

I'm not sure if I did this correctly, or if posting this is what you meant, but here is the DriveDX Health report.

### SYSTEM INFORMATION ###

Report Timestamp : January 6, 2015 3:09:15 PM CST

Report Timestamp (ISO 8601 format) : 2015-01-06T15:09:15

Application Name : DriveDx

Application Version : 1.3.0.444

App SubBuild : 0

Application Edition : 1

DriveDx Knowledge Base Revision : 1/1

Computer Name : <BLOCKED>

Host Name : <BLOCKED>

IP Address : <BLOCKED>

Computer Model : MacBookPro7,1

OS Boot Time : 2015-01-06T13:54:46

Time Since Boot : 01h 14m 29s

OS Name : Mac OS X

OS Version : 10.10.1

OS Build : 14B25

OS Kernel Version : Darwin 14.0.0

ATA Command Support Tolerance : verypermissive

N of drives with S.M.A.R.T support : 1

### DRIVE 1 OF 1 ###

Last Checked : January 6, 2015 2:59:53 PM CST

Last Checked (ISO 8601 format) : 2015-01-06T14:59:53

Advanced SMART Status : OK

Overall Health Rating : GOOD 100%

Overall Performance Rating : GOOD 100%

Issues found : 2

Serial Number : 5VCK3CCN

WWN Id : 5 000c50 029e6a4c3

Volumes : Untitled

Device Path : /dev/disk0

Total Capacity : 250.1 GB (250,059,350,016 Bytes)

Model Family : Seagate Momentus 5400.6

Model : ST9250315ASG

Firmware Version : 0008APM2

Drive Type : HDD 5400 rpm

Power On Time : 7,694 hours (10 months 20 days 14 hours)

Power Cycles Count : 4,772

Current Power Cycle Time : 1.2 hours

=== DEVICE CAPABILITIES ===

S.M.A.R.T. support enabled : yes

DriveDx Active Diagnostic Config : Seagate HDDs config [hdd.seagate]

Sector Logical Size : 512

Sector Physical Size : 512

Physical Interconnect : SATA

Removable : no

Ejectable : no

ATA Version : ATA8-ACS T13/1699-D revision 4

SATA Version : SATA 2.6, 1.5 Gb/s

Attributes Data Structure Revision : 10

SMART Command Transport (SCT) flags : 0x103f

SCT Status supported : yes

SCT Feature Control supported : yes

SCT Data Table supported : yes

Error logging capabilities : 0x1

Self-tests supported : yes

Offline Data Collection capabilities : 0x73

Offline Data Collection status : 0x0

Auto Offline Data Collection flags : 0x0

Bay # : 1

I/O Path : IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@A/AppleMCP89AHCI/PR T0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice

[Known device ]: yes

[Drive State Flags ]: 0xc0000000

[Last State Change Timestamp ]: 2015-01-06T14:52:48

[Last State Change Flags ]: 0x40000000

[Last State Change Diff Flags ]: 0x1

=== CURRENT POWER CYCLE STATISTICS ===

Data Read : 2.2 GB

Data Written : 768.4 MB

Data Read/Write Ratio : 2.91

Average Throughput (Read) : 2.6 MB/s

Average Throughput (Write) : 865.2 KB/s

Operations (Read) : 43,921

Operations (Write) : 28,114

Operations Read/Write Ratio : 1

Throughput per operation (Read) : 52.2 KB/Op

Throughput per operation (Write) : 28.0 KB/Op

Latency Time (Read) : 0 ns

Latency Time (Write) : 0 ns

Retries (Read) : 0

Retries (Write) : 0

Errors (Read) : 0

Errors (Write) : 0

=== PROBLEMS SUMMARY ===

Failed Indicators (life-span / pre-fail) : 0 (0 / 0)

Failing Indicators (life-span / pre-fail) : 0 (0 / 0)

Warnings (life-span / pre-fail) : 2 (2 / 0)

Recently failed Self-tests (Short / Full) : 0 (0 / 0)

I/O Errors Count : 0 (0 / 0)

Time in Under temperature : 0 minutes

Time in Over temperature : 0 minutes

=== IMPORTANT HEALTH INDICATORS ===

ID NAME RAW VALUE STATUS

5 Reallocated Sector Count 0 100% OK

197 Current Pending Sectors Count 0 100% OK

198 Offline Uncorrectable Sector Count 0 100% OK

199 UDMA CRC Error Count 20,154 100% Warning

=== TEMPERATURE INFORMATION (CELSIUS) ===

Current Temperature : 31

Power Cycle Min Temperature : 29

Power Cycle Max Temperature : 34

Lifetime Min Temperature : 0

Lifetime Max Temperature : 46

Recommended Min Temperature : 3

Recommended Max Temperature : 62

Temperature Min Limit : 0

Temperature Max Limit : 65

=== DRIVE HEALTH INDICATORS ===

1 Raw Read Error Rate Life-span online 0x173A0E 120 6 99 100% OK

3 Spin Up Time Pre-fail online 0 100 0 99 100% OK

4 Start Stop Count Life-span online 5,034 96 20 96 95.0% OK

5 Reallocated Sector Count Pre-fail online 0 100 36 100 100% OK

7 Seek Error Rate Pre-fail online 0x5391F35 79 30 60 100% OK

9 Power On Hours Life-span online 7,694 92 0 92 92.0% OK

10 Spin Retry Count Pre-fail online 0 100 97 100 100% OK

12 Power Cycle Count Life-span online 4,772 96 20 96 95.0% OK

184 End-to-End Error Life-span online 0 100 99 100 100% OK

187 Reported Uncorrect Life-span online 0 100 0 100 100% OK

188 Command Timeout Life-span online 0x500050192 100 0 94 100% OK

189 High Fly Writes Life-span online 0 100 0 100 100% OK

190 Airflow Temperature Celsius Life-span online 31 69 45 56 43.6% OK

191 G-Sense Error Rate Life-span online 239 100 0 100 100% OK

192 Power-Off Retract Count Life-span online 3,162 99 0 99 99.0% OK

193 Load Cycle Count Life-span online 720,544 1 0 1 1.0% Warning

194 Temperature (Celsius) Life-span online 31 31 0 44 31.0% OK

195 Hardware ECC Recovered Life-span online 0x173A0E 50 0 43 50.0% OK

197 Current Pending Sectors Count Life-span online 0 100 0 100 100% OK

198 Offline Uncorrectable Sector Count Life-span offline 0 100 0 100 100% OK

199 UDMA CRC Error Count Life-span online 20,154 200 0 199 100% Warning

254 Free Fall Sensor Life-span online 2,441 1 0 1 100% OK

=== DRIVE ERROR LOG ===

error log is empty

=== DRIVE SELF-TEST LOG ===

1 7694 Short offline 100% Completed without error -

Reply

Answer 4

Lexiepex

Level 6

14,102 points

Jan 6, 2015 2:14 PM in response to DaVinci Medic

Your disk is OK, but ageing a bit. No problems.

did you do points 2 and 3 already?

any results?

Reply

Answer 5

Jan 6, 2015 2:19 PM in response to Linc Davis

Lex,

Here is a sampling of the log messages from the console. I have no idea what is relevant; I tried to parse it down to a manageable amount of entries. I was going to post the log generated from startup but it was quite lengthy. Hopefully you can make sense of this. You have been a great help thus far.

1/6/15 3:55:58.639 PM Microsoft Word[348]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.1 instead of 10.10.1. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.

Call location:

1/6/15 3:55:58.639 PM Microsoft Word[348]: 0 CarbonCore 0x997997e7 ___Gestalt_SystemVersion_block_invoke + 135

_Gestalt_SystemVersion + 1050

1/6/15 3:55:58.640 PM Microsoft Word[348]: 4 CarbonCore 0x9972bb69 Gestalt + 150

1/6/15 3:55:58.640 PM Microsoft Word[348]: 5 MicrosoftComponentPlugin 0x017096ce McpDidBootFail + 440

1/6/15 3:55:58.653 PM Microsoft Word[348]: OTAtomicAdd32 is deprecated and will be removed soon. Please stop using it.

1/6/15 3:55:58.945 PM Microsoft Word[348]: GetScaledBatteryInfo is unimplemented and will be removed soon. Please stop using it.

1/6/15 3:56:00.876 PM Microsoft Word[348]: OTInetGetInterfaceInfo is unimplemented and will be removed soon. Please stop using it.

1/6/15 3:56:05.041 PM Microsoft Database Daemon[354]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.1 instead of 10.10.1. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.

Call location:

1/6/15 3:56:05.042 PM Microsoft Database Daemon[354]: 0 CarbonCore 0x997997e7 ___Gestalt_SystemVersion_block_invoke + 135

1/6/15 3:56:05.042 PM Microsoft Database Daemon[354]: 5 MicrosoftComponentPlugin 0x004236ce McpDidBootFail + 440

1/6/15 3:56:27.645 PM Microsoft Word[348]: OTAtomicAdd8 is deprecated and will be removed soon. Please stop using it.

1/6/15 3:56:27.645 PM Microsoft Word[348]: OTCompareAndSwap8 is deprecated and will be removed soon. Please stop using it.

1/6/15 3:56:27.647 PM Microsoft Database Daemon[354]: OTAtomicAdd8 is deprecated and will be removed soon. Please stop using it.

1/6/15 3:56:27.647 PM Microsoft Database Daemon[354]: OTCompareAndSwap8 is deprecated and will be removed soon. Please stop using it.

1/6/15 3:56:30.069 PM WindowServer[114]: disable_update_timeout: UI updates were forcibly disabled by application "Microsoft Word" for over 1.00 seconds. Server has re-enabled them.

1/6/15 3:56:30.925 PM WindowServer[114]: common_reenable_update: UI updates were finally reenabled by application "Microsoft Word" after 1.86 seconds (server forcibly re-enabled them after 1.00 seconds)

1/6/15 3:56:59.631 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

1/6/15 3:56:59.865 PM bird[224]: Assertion failed: ![_xpcClients containsObject:client]

1/6/15 3:57:15.415 PM Mail[355]: Unable to parse date: "2014-07-22"

Stripped string: "2014-07-22"

1/6/15 3:57:34.583 PM accountsd[246]: AIDA Notification plugin running

(com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

1/6/15 3:57:34.748 PM icbaccountsd[368]: Connection error while checking Apple Internalness. Error: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fcdfb5198b0 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}

1/6/15 3:57:34.808 PM sandboxd[257]: ([368]) icbaccountsd(368) deny mach-lookup com.apple.CrashReporterSupportHelper

1/6/15 3:57:57.166 PM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.pid.BKAgentService.371) Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/PrivateFrameworks/BookKit.framework/Versions/A/XPCServices/com. apple.BKAgentService.xpc

1/6/15 3:58:07.384 PM iTunes[369]: ApplePushService: APSConnection being used without a delegate queue

1/6/15 3:58:19.763 PM discoveryd[48]: AwdlD2d AwdlD2dStopBrowsingForKey: '_airplay' Browsing service stopped

1/6/15 3:58:19.764 PM discoveryd[48]: AwdlD2d AwdlD2dStopBrowsingForKey: '_raop' Browsing service stopped

1/6/15 3:58:25.474 PM com.apple.xpc.launchd[1]: (com.apple.WebKit.WebContent.B215D22B-6B29-4F00-A2F2-E6D393282356[360]) Service exited with abnormal code: 1

1/6/15 3:59:08.951 PM WindowServer[114]: WSGetSurfaceInWindow : Invalid surface 692654163 for window 37

1/6/15 4:02:44.464 PM Microsoft Word[376]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.1 instead of 10.10.1. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.

Call location:

1/6/15 4:02:44.464 PM Microsoft Word[376]: 0 CarbonCore 0x997997e7 ___Gestalt_SystemVersion_block_invoke + 135

1/6/15 4:02:44.464 PM Microsoft Word[376]: 5 MicrosoftComponentPlugin 0x017096ce McpDidBootFail + 440

1/6/15 4:02:44.515 PM Microsoft Word[376]: OTAtomicAdd32 is deprecated and will be removed soon. Please stop using it.

1/6/15 4:02:44.832 PM Microsoft Word[376]: GetScaledBatteryInfo is unimplemented and will be removed soon. Please stop using it.

1/6/15 4:02:46.850 PM Microsoft Word[376]: OTInetGetInterfaceInfo is unimplemented and will be removed soon. Please stop using it.

1/6/15 4:02:50.591 PM Microsoft Database Daemon[383]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.1 instead of 10.10.1. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.

Call location:

1/6/15 4:02:50.591 PM Microsoft Database Daemon[383]: 0 CarbonCore 0x997997e7 ___Gestalt_SystemVersion_block_invoke + 135

Reply

Answer 6

Jan 6, 2015 2:40 PM in response to Lexiepex

Lex,

I removed all login items listed in < SystemPreferences->Users&Groups->LoginItems >. There were only four items.

I uninstalled Google Chrome. I don't know if that also removed all associated files. How to check/verify this?

Regarding point #2, I haven't added more RAM. I believe I presently have 4GB's of RAM. Am I able to add four additional GB's, for a maximum of 8GB's?

I have updated the Flashplayer and removed the two AdobePDFviewer plugins.

Regarding the DriveDX Health Report:

I am concerned about a few results. Perhaps you could expound on them as to their seriousness, if any.

1) Load Cycle Count currently @ 720,609 (normal range for a laptop drive reportedly being between 300K - 600K) - Load Cycle status is @ 1%

2) UDMA CRC Error Count currently @ 20,154. My Macbook Pro crashed in mid-2013 and required repair. The tech's reported that the Interface Cable failed. This was replaced.

3) Temperature - Do you see any reason for concern with regard to the drive internal temp or airflow temp?

4) Hardware ECC Recovered ??? Anything here?

Reply

Answer 7

Jan 6, 2015 3:53 PM in response to DaVinci Medic

Linc Davis,

My apologies Sir. I just realized you had advised/requested that I post the log entries. I mistakenly posted that Lex had done so. I appreciate everyones assistance.

Reply

Answer 8

Linc Davis

Level 10

209,541 points

Jan 6, 2015 5:02 PM in response to DaVinci Medic

1. Check the cycle count of the battery against the rated life for your model. The battery may be due for replacement. If the power adapter is connected almost all the time, the battery may need replacing even though the cycle count is not too high.

2. Follow these instructions, or thesefor OS X 10.8 or earlier.

3. In the Energy Saver preference pane, uncheck the box marked

Enable Power Nap while on battery power

if it's shown (it may not be.)

4. You can also try resetting the SMC.

Reply

Answer 9

Lexiepex

Level 6

14,102 points

Jan 7, 2015 12:01 AM in response to DaVinci Medic

The DriveDx is a bit stern about disk temps, but the temp is good within specs.

Your disk is OK, but ageing a bit. No problems.

Same as your battery.

Ram: you have low Page-Outs thus in principle you have enough. But of course 8GB is better.

Perhaps there is a problem perhaps with the "identity" database in MS Office. In older MS Office versions it was crashing at 4GB size and then irreparable, but in later versions that was not the case anymore, but still there is a risk... This is the central database (docs, mails and so on). Perhaps not using Office (and Outlook) for a few days, to see if that helps? Make backups. It is so long ago that I used MS Office that I do not remember, there should be a rebuild or such.

I agree with Linc: SMC reset, perhaps we have said that already before.

In the near future you have to replace the battery and later on perhaps the disk, at the same time you can add 4GB of Ram.

Lex

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