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Iphone 6 won't direct me to wifi Portal

Hello,


I am unable to connect my personal device to my work wireless connection. When I attempt to connect to the wifi it asks me the internet password as it would if I was connecting to a home wifi.


Normally it would redirect me to the portal to use my work login and password to connect to the Wifi. No one else is having a similar problem in my office.


My software is up to date.

iPhone 6, iOS 8.1.2

Posted on Jan 5, 2015 8:34 AM

Reply
2 replies

Jan 6, 2015 9:46 AM in response to phillykid91

Hi phillykid91,


From your description, it sounds like you may be trying to join a "captive" WiFi network (login page/portal instead of a network password). If so, you may find the information in the following article helpful:


Use captive Wi-Fi networks on your iPhone, iPad, or iPod touch - Apple Support


If you are still having issues connecting or joining this network, you may find the troubleshooting steps outlined in this article helpful:


iOS: Troubleshooting Wi-Fi networks and connections - Apple Support


Regards,

- Brenden

Iphone 6 won't direct me to wifi Portal

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