Randall Olson1
Level 2 (175 points)

Q: Yosemite broke my iMac camera

My built-in camera on my iMac was working fine until I "upgraded" to OS X Yosemite. Now the camera will not turn on and the computer does not even recognize that there is a camera in the system. A search revealed that many others have reported this problem. It's obviously software related since it worked fine with OS X Mavericks. Do I have to downgrade back to Mavericks if I want my camera back? This is a mid-2010 iMac that works fine for my use, so I hope I don't get an answer that it's out of warranty and I need to buy a new computer. It worked fine before this "upgrade". Hope someone can help me! Thanks.

iMac, OS X Yosemite (10.10.1), iMac 21.5 Inch Mid 2010

Posted on Jan 5, 2015 1:33 PM

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Randall Olson1

Q: Yosemite broke my iMac camera

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  • by Baby Boomer (USofA),

    Baby Boomer (USofA) Baby Boomer (USofA) Jan 5, 2015 2:05 PM in response to Randall Olson1
    Level 9 (57,660 points)
    Jan 5, 2015 2:05 PM in response to Randall Olson1

    A few suggestions:

     

    http://support.apple.com/kb/HT2090 How to Troubleshoot iSight

     

    To fix your iSight, shut down computer. Reboot in safe mode (press power button and then hold shift key down). After computer boots, restart again.  Hopefully, your iSight will start working again.

     

     

    Check out EZJim’s website HERE.

     

     

     

     

     

     

     

     

     

     

     

    Wave Siggy.gif

  • by Randall Olson1,

    Randall Olson1 Randall Olson1 Jan 5, 2015 3:04 PM in response to Baby Boomer (USofA)
    Level 2 (175 points)
    Jan 5, 2015 3:04 PM in response to Baby Boomer (USofA)

    Thanks for the suggestion, but it didn't work. I had tried that before.

     

    One thing that concerns me about when I try to start this computer in safe boot mode. I don't see anything that says Safe Mode when it restarts. When I've started other computers in Safe Boot Mode, it always said that in red letters on restart. This one doesn't, and the display flickers horizontal lines as it restarts. Any ideas from that description?

  • by dilwortha,Helpful

    dilwortha dilwortha Jan 6, 2015 5:19 AM in response to Randall Olson1
    Level 1 (5 points)
    Jan 6, 2015 5:19 AM in response to Randall Olson1

    I have found the issue to be occurring for myself also.

     

    It seems that resetting the SMC works, as I did it and when restarting the laptop the iSight worked fine, buuuuut that was a couple of weeks ago, and I just tried it again and again it is not working.

     

    It is listed under the USB HUB in System Information, so the MacBook knows it is there, but it will not turn on in Facetime, PhotoBooth, Skype etc.

     

    Would like a permanent fix, but for an immediate fix I would try resetting the SMC, as I am about to do again myself

  • by ursi.reno,

    ursi.reno ursi.reno Jan 10, 2015 8:59 PM in response to Randall Olson1
    Level 1 (0 points)
    Jan 10, 2015 8:59 PM in response to Randall Olson1

    I just noticed my camera is gone from my Macbook Air as well. Tried to use Face Time and nothing there. I can't believe Apple hasn't fixed this yet.

  • by Eric Root,Helpful

    Eric Root Eric Root Jan 11, 2015 2:23 PM in response to ursi.reno
    Level 9 (73,998 points)
    iTunes
    Jan 11, 2015 2:23 PM in response to ursi.reno

    Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.

     

    Feedback

     

     

     

    Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.

     

    Feedback via Apple Developer