Hello!

Hello!

I have OS Windows 8. When I attempt to enter

in iCould, a message appears: unable to sign in

The Apple ID is valid,

but it is not an account

icloud (I enter email and password).

I would like to know what in this case is the account.

iCloud-OTHER, Windows 8

Posted on Jan 5, 2015 12:14 PM

Reply
4 replies

Jan 6, 2015 12:31 PM in response to user 2000

Howdy user 2000,

Welcome to Apple Support Communities.


It sounds like you’re trying to sign into iCloud with an Apple ID and you’re seeing an alert message that says the Apple ID isn't valid. Take a look at the article linked below, it answers most questions related to creating an iCloud account and should help you resolve the issue.

Creating an iCloud account: Frequently Asked Questions - Apple Support


Ciao,

-Jason

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