user 2000

Level 1 (0 points)

Q: Hello!

Hello!

I have OS Windows 8. When I attempt to enter

in iCould, a message appears: unable to sign in

The Apple ID is valid,

but it is not an account

icloud (I enter email and password).

I would like to know what in this case is the account.

iCloud, Windows 8

Posted on Jan 5, 2015 12:14 PM

I have this question too

Q: Hello!

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Helpful answers

by Jason L,Helpful

Jason L Jan 6, 2015 12:31 PM in response to user 2000
Community Specialists

Jan 6, 2015 12:31 PM in response to user 2000

Howdy user 2000,
Welcome to Apple Support Communities.

It sounds like you’re trying to sign into iCloud with an Apple ID and you’re seeing an alert message that says the Apple ID isn't valid. Take a look at the article linked below, it answers most questions related to creating an iCloud account and should help you resolve the issue.
Creating an iCloud account: Frequently Asked Questions - Apple Support

Ciao,
-Jason
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by user 2000,Helpful

user 2000 Jan 7, 2015 11:15 AM in response to Jason L
Level 1 (0 points)

Jan 7, 2015 11:15 AM in response to Jason L

did not help (error copying for translation)
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by user 2000,

user 2000 Jan 7, 2015 1:01 PM in response to Jason L
Level 1 (0 points)

Jan 7, 2015 1:01 PM in response to Jason L

There's reported: ID is the correct, but he - ID - not iCloud account.
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by Jason L,

Jason L Jan 7, 2015 1:22 PM in response to user 2000
Community Specialists

Jan 7, 2015 1:22 PM in response to user 2000

Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
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