R. Scott Lake

Q: can't create Apple ID new family sharing

Problem:  error message "can't Create Apple ID" during set up

 

Trying to set up iPhone 4S (iOS 7.1) for kid to use as iPod touch.

 

Used my iPhone 5s (iOS 8.1) to set up a family share account for kid- account clearly shows up in my settings.

 

When I am setting up the 4S I get to the page requesting to Sign in with your Apple ID.

 

When I enter her newly created ID I get the error above.

 

Any troubleshooting tips?

Posted on Jan 5, 2015 1:04 PM

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Q: can't create Apple ID new family sharing

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  • by Frederik Goris,

    Frederik Goris Frederik Goris Jan 26, 2015 11:46 PM in response to R. Scott Lake
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    Jan 26, 2015 11:46 PM in response to R. Scott Lake

    I'm having the same issue. I think it's because Family Sharing (and the associated "Kid" account concept) was a new feature of iOS 8 and is only supported in iOS 8 (and future versions). Here's Apple's requirements page for various iCloud features: System requirements for iCloud - Apple Support

     

    I guess you're stuck upgrading to the latest iOS on your son's 4S. But beware that it's the oldest iPhone that supports iOS 8, and I suspect you'll run into some performance issues. And from experience, kids aren't very patient when it comes to their gadgets.

     

    Good luck.