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Jan 6, 2015 2:23 PM in response to Tomás Beauchampby mario49,Hello Tomás Beauchamp,
Thanks for the question. After reviewing your post, it sounds like you have a white screen on the iPod. I would recommend that you read this article, it may be able to help the issue.
iPod nano (7th generation): Hardware troubleshooting - Apple Support
Display
Follow these steps if your iPod doesn't respond to your input or has a display-related issue.
Screen is unresponsive and displays Apple logo or white screen
- Reset iPod by holding down the Sleep/Wake button and Home button until you see the Apple logo appear. If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes.
- If the Apple logo does not appear, or if the iPod is not seen in iTunes, connect it to iTunes and try to restore.
Thanks for using Apple Support Communities.
Have a nice day,
Mario
