Tomás Beauchamp

Q: My iPod Nano no longer work, just appearing a complete white screen

e can not turn it on

Posted on Jan 5, 2015 2:09 PM

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Q: My iPod Nano no longer work, just appearing a complete white screen

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  • by mario49,

    mario49 mario49 Jan 6, 2015 2:23 PM in response to Tomás Beauchamp
    Community Specialists
    Jan 6, 2015 2:23 PM in response to Tomás Beauchamp

    Hello Tomás Beauchamp, 

     

    Thanks for the question. After reviewing your post, it sounds like you have a white screen on the iPod. I would recommend that you read this article, it may be able to help the issue.

     

    iPod nano (7th generation): Hardware troubleshooting - Apple Support

    Display

     

    Follow these steps if your iPod doesn't respond to your input or has a display-related issue.

    Screen is unresponsive and displays Apple logo or white screen

    • Reset iPod by holding down the Sleep/Wake button and Home button until you see the Apple logo appear. If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes.
    • If the Apple logo does not appear, or if the iPod is not seen in iTunes, connect it to iTunes and try to restore.

     

    Thanks for using Apple Support Communities.

    Have a nice day,

    Mario