Quicktime Player is not updating

I don't know when this started, at least a month ago, everytime I try to view certain videos it says "quicktime player required to play some elements on this" and "Install plug-in" - it is installed and I even just updated it and it is still saying this. Help me please! I have mac os yosemite and updated with quicktimeplayer 7.6.6 snow leopard

MacBook Pro, OS X Yosemite (10.10.1)

Posted on Jan 5, 2015 1:46 PM

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1 reply

Jan 6, 2015 2:15 PM in response to katiebooth

Hi katiebooth,


I apologize, I'm a bit unclear on the exact nature of the issue you are describing, and/or where and when you are seeing this error message. If you have already installed/reinstalled Quicktime Player, you may want to doublecheck your install process as outlined in the following article:


Installing QuickTime Player 7 - Apple Support


If you are seeing this in regard to the Quicktime plugin on specific websites, you may find this article more useful:


Safari 8 (Yosemite): If a website has plug-in content


Regards,

- Brenden

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Quicktime Player is not updating

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