1Prechr
Level 1 (0 points)

Q: Limiting my use of my device

Why is it every time Apple does an ISO up grade the consumer pays for it with being able to do less. In ISO 7 I could use my hdmi adapter to connect to my tv now it's not supported in ISO 8 really so over mac products.

Posted on Jan 5, 2015 8:25 PM

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1Prechr

Q: Limiting my use of my device

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  • by Jason L,

    Jason L Jason L Jan 7, 2015 7:15 AM in response to 1Prechr
    Community Specialists
    Jan 7, 2015 7:15 AM in response to 1Prechr

    Hey 1Prechr,

     

    I understand that software upgrades and interoperability of devices made by different manufacturers can sometimes be frustrating, but the article linked below provides a lot of great information and troubleshooting tips that may help you resolve the issue with your iOS device and Digital AV adapter.

    About Apple Digital AV Adapters for iPhone, iPad, and iPod touch - Apple Support

    Troubleshooting

    If you encounter an issue using the Apple Digital AV Adapter or VGA Adapter:

    • Disconnect and reconnect the adapter from the iOS device and display.
    • Connect directly to the TV, projector, or external display using a known-good VGA or HDMI cable.
    • Remove any VGA or HDMI extension cables or converters.
    • Note that accessories that convert a VGA or HDMI signal to other video formats (DVI, Composite, Component) are not supported.
    • Ensure that you are using the latest version of iOS. Some Apple Digital AV Adapters require iOS 5.1 or later.

    When using an Apple Digital AV Adapter manufactured before early 2012 with iPad (3rd generation), you may see the "This accessory is not supported" alert. Dismissing the alert will allow you to use the adapter.

    For optimal performance, you may need to adjust the video resolution or settings for your display. If your display offers an "auto detect" or "factory default" setting, you may be able to use these options to optimize video resolution and display.

     

    So long,

    -Jason

  • by Ralph9430,Helpful

    Ralph9430 Ralph9430 Jan 7, 2015 7:38 AM in response to 1Prechr
    Level 6 (18,190 points)
    Apple Watch
    Jan 7, 2015 7:38 AM in response to 1Prechr

    I updated my iPad to iOS 8 and can continue to use an HDMI adapter to connect to my TV. Troubleshoot as Jason suggests in the previous post then come back here and describe the results.