Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot send iMessage, but I receive them.

My friend switched from Android to iPhone 5s. When he texts me, I receive it as an iMessage on my 5c, but when I respond, it is sent as an SMS. How can I make my messages go through as iMessages?


I have already turned iMessage off and back on.


I am using iOS 7.0.4


I can send iMessages to my other contacts who have iPhones. It is just this one contact.

iPhone 5c, iOS 7.0.4

Posted on Jan 6, 2015 9:51 AM

Reply
Question marked as Best reply

Posted on Jan 7, 2015 10:33 AM

Hi Snerts,


Thanks for the question. Based on what you stated, it sounds like you are not sending imessages to one contact. I would recommend that you read this article, it may be able to help the issue.


iOS: Troubleshooting Messages - Apple Support

To resolve issues with sending and receiving iMessages, follow these steps

  1. Check iMessage system status for current service issues.
  2. Go to Settings > Messages > Send & Receive and make sure that you registered iMessage with your phone number or Apple ID and that you selected iMessage for use. If the phone number or Apple ID isn't available for use, troubleshoot iMessage registration.
  3. Open Safari and navigate to www.apple.com to verify data connectivity. If a data connection isn't available, troubleshoot cellular data or a Wi-Fi connection.
  4. iMessage over cellular data might not be available while you're on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn which network your phone supports. If your network doesn't support simultaneous data and voice calls, go to Settings > Wi-Fi and turn Wi-Fi on to use iMessage while you're on a call.
  5. Restart your device.
  6. Tap Settings > General > Reset > Reset Network Settings on your iPhone.

If you still can't send or receive an iMessage, follow these steps


  1. Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
  2. Make sure that the contact you're trying to send a message to is registered with iMessage.
  3. If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
  4. If the issue occurs with a specific contact or contacts, delete and recreate the contact in the Contacts app. Create a new message to the newly created contact and try again.
  5. Back up and restore your device as new.


Thanks for using Apple Support Communities.

Cheers,

Mario

1 reply
Question marked as Best reply

Jan 7, 2015 10:33 AM in response to Snerts

Hi Snerts,


Thanks for the question. Based on what you stated, it sounds like you are not sending imessages to one contact. I would recommend that you read this article, it may be able to help the issue.


iOS: Troubleshooting Messages - Apple Support

To resolve issues with sending and receiving iMessages, follow these steps

  1. Check iMessage system status for current service issues.
  2. Go to Settings > Messages > Send & Receive and make sure that you registered iMessage with your phone number or Apple ID and that you selected iMessage for use. If the phone number or Apple ID isn't available for use, troubleshoot iMessage registration.
  3. Open Safari and navigate to www.apple.com to verify data connectivity. If a data connection isn't available, troubleshoot cellular data or a Wi-Fi connection.
  4. iMessage over cellular data might not be available while you're on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn which network your phone supports. If your network doesn't support simultaneous data and voice calls, go to Settings > Wi-Fi and turn Wi-Fi on to use iMessage while you're on a call.
  5. Restart your device.
  6. Tap Settings > General > Reset > Reset Network Settings on your iPhone.

If you still can't send or receive an iMessage, follow these steps


  1. Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
  2. Make sure that the contact you're trying to send a message to is registered with iMessage.
  3. If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
  4. If the issue occurs with a specific contact or contacts, delete and recreate the contact in the Contacts app. Create a new message to the newly created contact and try again.
  5. Back up and restore your device as new.


Thanks for using Apple Support Communities.

Cheers,

Mario

Cannot send iMessage, but I receive them.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.