emileberhard

Q: iPhone 6 static noise

My iPhone 6 makes a very low volume static noise during the time, and also for a few seconds after i use something that requires the speakers. For an example when i am using the dialpad it makes this noise. Is this normal? Or is it something that i should go to the store to complain about?

 

Thanks in advance!

iPhone 6, iOS 8.1.2

Posted on Jan 6, 2015 1:28 PM

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Q: iPhone 6 static noise

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  • by alex_h1,

    alex_h1 alex_h1 Jan 7, 2015 1:54 PM in response to emileberhard
    Community Specialists
    Jan 7, 2015 1:54 PM in response to emileberhard

    Howdy emileberhard,

     

    Thanks for using the Apple Support Communities.

     

    Since you're hearing a static noise come from your iPhone periodically, I'd like you to please follow the troubleshooting outlined below.

     

    Follow these steps and test the sound after each one.

    1. Go to Settings > Sounds and drag the Ringer And Alerts slider to turn the volume up.
    2. If you can hear sound from the speaker, then the speaker works. Continue with these steps to find the setting or switch that's affecting the sound. If you can't hear sound from the speaker, contact Apple Support.
    3. Make sure the Ring/Silent switch is set to ring. If you can see orange, it's set to silent.
      Ring/Silent switch
    4. Restart your device.
    5. Open an app that has music or sound effects. Adjust the volume with the volume buttons or the slider in Control Center.
    6. Go to Settings > Bluetooth and turn off Bluetooth.
    7. If there's still no sound, connect a headset. If you can hear sound through the headset, remove it and clear any dust or debris from the headset jack of your device.
    8. If the device is in a case, make sure that the case doesn't block the speaker.
    9. Use a brush to gently clear any debris from the speaker and Lightning connector (or 30-pin dock connector). The brush should be clean and dry and have soft bristles.
    10. Update your device to the latest version of iOS.

    If you followed these steps and still hear no sound or distorted sound, contact Apple Support.

     

    If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

     

    Take care,

    Alex H.

  • by johnnycakes234,

    johnnycakes234 johnnycakes234 Jan 29, 2015 8:56 AM in response to emileberhard
    Level 1 (0 points)
    Jan 29, 2015 8:56 AM in response to emileberhard

    I have a similar problem with my iPhone 6 running 8.1.3. It will put out a low-volume static noise whenever the external speaker is in a ready state, e.g. using the dial pad or pausing music. I think I'll have to call Apple about this.

  • by Vasyliy,

    Vasyliy Vasyliy Sep 1, 2015 2:55 AM in response to emileberhard
    Level 1 (0 points)
    Sep 1, 2015 2:55 AM in response to emileberhard

    Yes, have the same problem the static noise in EarPods iPhone 6 plus, iOS 8.4.1, 128g. It's very well to hear when you using the control center as a good example, or any screen activity

  • by delta90h,

    delta90h delta90h Feb 15, 2016 11:50 PM in response to emileberhard
    Level 1 (0 points)
    Feb 15, 2016 11:50 PM in response to emileberhard

    I Have solution to this problem!!!

    uninstall Facebook app.