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All replies
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Helpful answers
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Jan 7, 2015 1:54 PM in response to emileberhardby alex_h1,Howdy emileberhard,
Thanks for using the Apple Support Communities.
Since you're hearing a static noise come from your iPhone periodically, I'd like you to please follow the troubleshooting outlined below.
Follow these steps and test the sound after each one.
- Go to Settings > Sounds and drag the Ringer And Alerts slider to turn the volume up.
- If you can hear sound from the speaker, then the speaker works. Continue with these steps to find the setting or switch that's affecting the sound. If you can't hear sound from the speaker, contact Apple Support.
- Make sure the Ring/Silent switch is set to ring. If you can see orange, it's set to silent.

- Restart your device.
- Open an app that has music or sound effects. Adjust the volume with the volume buttons or the slider in Control Center.
- Go to Settings > Bluetooth and turn off Bluetooth.
- If there's still no sound, connect a headset. If you can hear sound through the headset, remove it and clear any dust or debris from the headset jack of your device.
- If the device is in a case, make sure that the case doesn't block the speaker.
- Use a brush to gently clear any debris from the speaker and Lightning connector (or 30-pin dock connector). The brush should be clean and dry and have soft bristles.
- Update your device to the latest version of iOS.
If you followed these steps and still hear no sound or distorted sound, contact Apple Support.
Take care,
Alex H.
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Jan 29, 2015 8:56 AM in response to emileberhardby johnnycakes234,I have a similar problem with my iPhone 6 running 8.1.3. It will put out a low-volume static noise whenever the external speaker is in a ready state, e.g. using the dial pad or pausing music. I think I'll have to call Apple about this.
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Sep 1, 2015 2:55 AM in response to emileberhardby Vasyliy,Yes, have the same problem the static noise in EarPods iPhone 6 plus, iOS 8.4.1, 128g. It's very well to hear when you using the control center as a good example, or any screen activity
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Feb 15, 2016 11:50 PM in response to emileberhardby delta90h,I Have solution to this problem!!!
uninstall Facebook app.
