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Help me - iPod Shuffle 4th gen is probably dead - red light for 5 seconds

Hello,

sorry for my bad english. I hope you can help me.


I have iPod Shuffle 4th gen. I have it for one year. When I today tried to charge it, after connected to my PC (in the right USB port) I heard sound of connecting device but in Windows in My Computer nothing happened. On the iPod the diode emitted the red light for 5 seconds and then turned off. I have iTunes and iTunes doesn't recognize the iPod too.


Does anybody know what is wrong?


Thanks

iPod shuffle, Windows 7

Posted on Jan 6, 2015 1:05 PM

Reply
2 replies

Jan 7, 2015 1:31 PM in response to StatistaXS

Hey StatistaXS,



Welcome to the Apple Support Communities! It sounds like your iPod shuffle may have had a very low charge when connecting to your computer:


iPod shuffle: Checking the battery charge - Apple Support

http://support.apple.com/en-us/HT1510


If the iPod does not turn on after charging for an acceptable amount of time, it may need to be serviced. But first, check out the relative steps in this resource:


iPod shuffle troubleshooting and service FAQ - Apple Support

http://support.apple.com/en-us/TS1412



Thanks,


Matt M.

Help me - iPod Shuffle 4th gen is probably dead - red light for 5 seconds

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