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Helpful answers
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Jan 7, 2015 1:44 PM in response to GarrettW23by Jason L,Hi there GarrettW23,
Welcome to Apple Support Communities.
The article linked below provides a lot of great information that you can use to resolve the issue that you’re seeing, where the '-3259' alert message appears when attempting to update an iPhone from your home network.
iTunes: Possible iTunes Store errors - Apple Support
iTunes Store reporting error -3259
So long,
-Jason
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Jan 7, 2015 1:55 PM in response to Jason Lby GarrettW23,Jason,
Thanks for your reply.
I had seen this article and tried to use it when I thought the problem was isolated to my wife's pc.
But when the problem continued to occur on my Mac, I knew that it had to be with my home network.
Is there any direct way that I can find out what exactly is causing this problem?
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Jan 8, 2015 8:14 AM in response to GarrettW23by Jason L,Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
