i have several Apple TV units in my house. all of my apple products (2 iPhones, 2 iPads, and an iPod touch) mirror properly on each Apple TV unit, but my brand new iPad Air 2 does not mirror. It plays videos, but the mirroring feature does not work. When mirroring is turned on I hear sounds, but the picture on the TV is black. What could be the problem?
iPad Air, iOS 8.1.2
Rt40vagrant,
The article linked below details a number of steps that can help get your iPad Air 2 to mirror to your Apple TVs.
Resolve issues with AirPlay and AirPlay Mirroring from iPhone, iPad, and iPod touch
http://support.apple.com/en-us/TS4215
Sincerely,
Allen
Allen,
thank you you for your reply. Unfortunately, I have already seen, and done the steps that are listed on the link that you attached. I am really befuddled because it is not like I am an Apple novice. we have several i products in my household and all of them are working just fine with our Apple TV. all of the, except this new iPad Air 2. It just doesn't make sense to me why it would not work. I am truly confused. any other suggestions for me?
Thank you so much for any advice on info you can provide!
Sincerely,
Joe
Joe,
Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
All my best,
Allen
Thank you Allen! i truly appreciate your help and advice.
Joe
Joe,
I'm glad that I could help!
Sincerely,
Allen
Apple TV mirroring issue
