luvspeanut
Level 1 (0 points)

Q: No AirPrint Printers Found

I have a Canon PIXMA MG6220 printer.  It has the most current firmware and is working perfectly.  It is on the same network as my iPhone.  The printer prints fine when printing from my computer.  However, when I try to print from my phone, I get the "No AirPrint Printers Found."  My iOS version is 8.1.2.  I've already checked with Canon and my WiFi provider, and there are no issues.  So, the only thing that seems to be an issue is the iPhone itself.  It was working previously but with the latest update, it stopped working.  Are there any workarounds or fixes that anyone knows of?  Since I have investigated the other possible sources, the only one left is a bug in the iOS software.  Anyone else have a problem?

iPhone 5, iOS 8.1.2

Posted on Jan 6, 2015 4:19 PM

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luvspeanut

Q: No AirPrint Printers Found

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  • by Brittje,

    Brittje Brittje Feb 17, 2015 3:05 PM in response to luvspeanut
    Level 1 (0 points)
    Feb 17, 2015 3:05 PM in response to luvspeanut

    Same problem here.

    I own a HP Officejet 6500 E710a-f.

     

    Last week I managed to print something from an iPad 1 with iOS 5.1.1. But since a few days, the iPad is unable to find the printer, it shows "No AirPrint Printer Found". The same problem occurs when I try to print from an iPad Air or iPhone 5 (both with iOS 8.1.3), while this worked in the past with a previous iOS version too.

    I tried all the actions described above (and more), without any luck.

     

    The weird thing is that the HP ePrint app actually is able to find the printer on all three devices..

  • by pogster,

    pogster pogster Feb 17, 2015 3:17 PM in response to Brittje
    Level 4 (2,281 points)
    Apple Watch
    Feb 17, 2015 3:17 PM in response to Brittje

    Try the suggestions in this article:

    If you're unable to print

    Check these things if you are unable to print, or if you see the message "No AirPrint Printers Found."

    1. Make sure your printer has paper, and enough ink or toner installed.
    2. Make sure your printer is connected to the same network as your Mac or iOS device.
    3. Make sure your printer has power and is turned on. Try turning your printer off and then back on again to see if it resolves the issue.
    4. Check to see if your printer has any error lights or indicators. Check the documentation that came with your printer to clear any errors displayed.
    5. Check with your printer's manufacturer to see if any firmware updates are available for your printer. Check your printer's documentation or contact the printer vendor for more information. A firmware update may be available, even if you just bought your printer.

     

    About AirPrint - Apple Support

  • by NickNZL,

    NickNZL NickNZL Jul 17, 2015 3:17 AM in response to Brittje
    Level 1 (0 points)
    Jul 17, 2015 3:17 AM in response to Brittje

    Maybe you have resolved this by now, but I just had the same issue. Discovered my iPhone was connected to my Guest Network. Flicked back to my normal network and all was fine. Perhaps check your device is not connected to your guest network. AirPrint from IOS if on guest network will not work if printer is on your standard network. Guest is effectively separated for security. Like I said, months later you have probably resolved this!

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