Preorder bug?
i Recently pre-ordered the move Fury and it says that I didn't and that I need to pay 18 dollars to download the movie. what should I do? Am I the only one this has happened to?
iPhone 5c, iOS 8.1.2
User profile for user:
chuck_3rd
User level:
Community Specialist
Hello Eren Yeager,
Thanks for using Apple Support Communities.
From your post I understand you pre-ordered "Fury" but it has not been downloaded to your device, and you only see the option to buy it. Did you receive an email when the movie became available? Do you see the movie in your purchase history?
See your purchase history in the iTunes Store - Apple Support
Download a pre-ordered item
When a pre-ordered item becomes available, you will receive an email letting you know that you can download your pre-order.
If you enabled the option to automatically download prepurchased content in iTunes, then your pre-ordered content may already be in your library. If not, click the download link provided in your email notification, and your pre-ordered content will begin to download. You can also use the Check for Available Downloads feature in iTunes on your computer (choose Store > Check for Available Downloads) to begin downloading your pre-order.
iTunes Store: About pre-orders - Apple Support
Take care,
Alex H.