Bruce Ciccone

Q: Family Sharing - Your Family Is Managed By Alternate Apple ID

All,

I asked this in the iCloud Forum, but, now I think my problem needs to be discussed here based on on what I have discovered......

 

I just got a new iPhone 6 Plus.  I set it up as new rather than restore from backup of my old iPhone.  I signed into my own iCloud account for iTunes/Apps, Family Sharing and etc. I am a parent/guardian and NOT the organizer.

 

The issue is when I go to the App Store>Purchased on the 6 Plus, I notice the following message:

"This iTunes account is setup to use Family Sharing with a different iCloud account than 'Organizer's Primary Apple ID'. Learn More"

 

I do see my other family members and their purchases.  I am also able to download their purchases as well.  So Family Sharing on the App Store appears to be functioning properly with the exception of the message.  iTunes and iBooks do not show the message.

 

My old iPhone and my iPad also do not display this message when I go to the App Store.

 

This is what I have noticed on my iPhone when I go to Settings > iTunes & App Store > Apple ID: My ID > View Apple ID > Family Sharing

"You are part of a Family.  The payment method for your Family is managed by 'Organizer's ALTERNATE Apple ID'......."


The organizer has only signed into iTunes, iCloud and set up Family Sharing using the Primary Apple ID, so I do not understand why the Alternate Apple ID appears to be used in the background to manage our Family. I think this is what is causing the above error message.


Any ideas deals on how to fix?


Thank you

Posted on Jan 6, 2015 8:35 PM

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