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Helpful answers
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Jan 8, 2015 7:33 AM in response to teresa05by Jason L,Hey there Teresa,
Welcome to Apple Support Communities.
It sounds like you’re running into an issue restoring your iPhone 4s, which is currently in recovery mode. Take a look at the article linked below, it provides a lot of great information that’ll generally resolve issues related to the alert message that you’re seeing in iTunes.
iOS: Restore errors 4005, 4013, and 4014 - Apple Support
So long,
-Jason
