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Single of the week

Single of the week has not appeared on the Uk iTunes Store, Is this the new normal?

iMac, OS X Mavericks (10.9.3)

Posted on Jan 7, 2015 3:39 AM

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36 replies

Jan 15, 2015 3:39 PM in response to simonnathan76

I looked forward to the free single. In Canada we got two- one in French, one in English. I listened to all of them and took the time to learn more about the artists. I especially enjoyed the exposure to French language recordings. I often feel ambivalent about Apple, so this does nothing to warm my heart towards them. I emailed to complain, just for the sake of communicating my opinion.


It's unlikely, I suppose, but I hope they change their mind and bring it back.

Jan 15, 2015 8:51 PM in response to simonnathan76

Single of the Week was how I discovered Sara Bareilles — in 2007! For Apple to have provided this perk for all these years, only to pull it with no announcement, no explanation, plus nothing to offer in its place is the epitome of crappy customer service. I've been a loyal machead for more years than I can count (just looking at my Purchased folder I see 2,611 items!), so I guess I feel kinda betrayed...😕

Jan 17, 2015 3:30 AM in response to Bill0328

Bill0328 wrote:


I totally agree with you. I would look forward to listening to the free song of the week. Loved some, did not love others, but it did introduce me to some artists that I now enjoy. It was a way for some new artists to be heard and kinda fun for us. We might complain about the song but we always listened..

Buy a radio.


Pete

Jan 17, 2015 6:05 AM in response to simonnathan76

I sent this to feedback to apple::

I am highly upset that Apple is no longer offering a "free song of the week"!!!!! Apple makes enough money to offer this service. It was a great way to highlight new artists as well as generate interest of well established artists. Why so greedy Apple? I might have to go back to buying cd's because I don't think I will purchase from Itunes any more. I received this reply from Apple:

Good day! Thank you for contacting iTunes Store Support. My name’s Mark and I’ll be your Advisor.
I’m sorry to hear that you can’t find the free song of the week in your device. I appreciate your effort in bringing this to our attention and I’ll be glad to look in to this right away.
Thank you for your interest Belinda, however Apple is no longer offering a Free Single of the Week. I’m sorry for the inconvenience.
As a valued customer, your feedback is important to us. Having said that, I encourage you to use the iTunes Feedback page to submit your comments:
http://www.apple.com/feedback
Please let me know if you have any other questions or concerns. I’ll be more than happy to assist you with whatever you need, so don’t hesitate to reply. I will keep this correspondence open until I am sure your issue has been resolved. Thank you for giving us the chance to improve your iTunes experience. I wish you the best, and I hope that you have a pleasant rest of your day.
Sincerely, Mark iTunes Store / Mac App Store Customer Support

Jan 19, 2015 12:42 PM in response to simonnathan76

This is very sad news. I am in Canada and have noticed for weeks now there has been no single of the week. I have read numerous comments and it appears to be universal. Apparently Apple no longer feels the need :/ I looked forward to the many different genres of music and this concept introduced me to not only new music but new artists. I love my iTunes but Apple seems to be a bit on the greedy side of things :/

Jan 24, 2015 1:24 AM in response to simonnathan76

They've picked quite a few terrific songs over the years. There is a lot of music I never would have discovered had it not been for the free downloads - Graffiti6's Free, Guillemots's Trains to Brazil, WE ARE TWIN, etc. Sure I like the popular stuff they play on the radio, but the real pleasure is when you find songs and new artists that you don't hear on the radio. The free downloads were a good source for such songs and artists. Bad move Apple.

Jan 30, 2015 12:36 AM in response to simonnathan76

It appears to have come back to the USA Apple website and has it own page called "FREE on iTunes" with 16 Free songs and Full-Length TV Episodes also listed. Sort of like the good old days when there was a dedicated page to see all the Free items in one location. As with others who commented here, I was not planning to stop by on a weekly basis and look at the iTunes Store without the free song download. The free song made me look at what they had to offer, I wonder if apple say their weekly website hits drop after they let the Free Music go.


Has it come back in other countries at this time?

Single of the week

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