Uil

Q: Slow Slow MiniMac after Yosemite upgrade, especially mail and safari

I'm new to this community as the last 20 years, no major problems with Mac OS. Now, after updating to Yosemite, mini Mac started to get slower, up to the time Mail and Safari are loading very slow, sometimes ending in a spinning wheel, I can only remediate by switching off the miniMac. And after that I need to reboot first in safe mode to get the thing going again. I herewith include the EtreCheck report.

 

Thanx in advance

 

Problem description:

slow Mac after Yosemite

 

EtreCheck version: 2.1.5 (108)

Report generated 7 Jan 2015 10:48:45 CET

 

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Adware] links for help removing adware.

 

Hardware Information: ℹ️

  Mac mini (Mid 2011) (Verified)

  Mac mini - model: Macmini5,2

  1 2.5 GHz Intel Core i5 CPU: 2-core

  4 GB RAM Upgradeable

  BANK 0/DIMM0

  2 GB DDR3 1333 MHz ok

  BANK 1/DIMM0

  2 GB DDR3 1333 MHz ok

  Bluetooth: Old - Handoff/Airdrop2 not supported

  Wireless:  en1: 802.11 a/b/g/n

 

Video Information: ℹ️

  AMD Radeon HD 6630M - VRAM: 256 MB

  DELL U2312HM 1920 x 1080 @ 60 Hz

 

System Software: ℹ️

  OS X 10.10.1 (14B25) - Uptime: 1:32:47

 

Disk Information: ℹ️

  TOSHIBA MK5065GSXF disk0 : (500,11 GB)

  EFI (disk0s1) <not mounted> : 210 MB

  Macintosh HD (disk0s2) / : 499.25 GB (220.43 GB free)

  Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

 

USB Information: ℹ️

  Griffin Technology, Inc iMic USB audio system

  Mitsumi Electric Hub in Apple Extended USB Keyboard

  Mitsumi Electric Apple Extended USB Keyboard

  Apple Computer, Inc. IR Receiver

  Apple Inc. BRCM20702 Hub

  Apple Inc. Bluetooth USB Host Controller

 

Thunderbolt Information: ℹ️

  Apple Inc. thunderbolt_bus

 

Gatekeeper: ℹ️

  Mac App Store and identified developers

 

Kernel Extensions: ℹ️

  /Applications/SoundTap.app

  [not loaded] com.NCHSoftware.driver.SoundTapVirtualAudioDevice (1.0.0d1) [Support]

 

Launch Agents: ℹ️

  [running] com.bjango.istatmenusagent.plist [Support]

  [running] com.bjango.istatmenusnotifications.plist [Support]

  [loaded] com.divx.dms.agent.plist [Support]

  [loaded] com.divx.update.agent.plist [Support]

  [running] com.mcafee.menulet.plist [Support]

  [running] com.mcafee.reporter.plist [Support]

  [loaded] com.oracle.java.Java-Updater.plist [Support]

 

Launch Daemons: ℹ️

  [loaded] com.adobe.fpsaud.plist [Support]

  [running] com.bjango.istatmenusdaemon.plist [Support]

  [running] com.mcafee.ssm.Eupdate.plist [Support]

  [loaded] com.mcafee.ssm.ScanManager.plist [Support]

  [running] com.mcafee.virusscan.fmpd.plist [Support]

  [loaded] com.microsoft.office.licensing.helper.plist [Support]

  [loaded] com.oracle.java.Helper-Tool.plist [Support]

  [loaded] com.oracle.java.JavaUpdateHelper.plist [Support]

  [invalid?] org.opensc.pcscd.autostart.plist [Support]

 

User Launch Agents: ℹ️

  [loaded] com.adobe.ARM.[...].plist [Support]

  [loaded] com.google.keystone.agent.plist [Support]

  [loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]

  [loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]

  [loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]

 

User Login Items: ℹ️

  Safari Application (/Applications/Safari.app)

  Activity Monitor Application (/Applications/Utilities/Activity Monitor.app)

 

Internet Plug-ins: ℹ️

  Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Support]

  DivX Web Player: Version: 3.2.4.1250 - SDK 10.6 [Support]

  AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]

  AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]

  Default Browser: Version: 600 - SDK 10.10

  OVSHelper: Version: 1.1 [Support]

  OfficeLiveBrowserPlugin: Version: 12.3.2 [Support]

  QuickTime Plugin: Version: 7.7.3

  SharePointBrowserPlugin: Version: 14.3.4 - SDK 10.6 [Support]

  DirectorShockwave: Version: 12.0.7r148 - SDK 10.6 [Support]

  JavaAppletPlugin: Version: Java 7 Update 71 Check version

 

User internet Plug-ins: ℹ️

  WebEx64: Version: 1.0 - SDK 10.6 [Support]

 

Safari Extensions: ℹ️

  Ecosia - The search engine that plants trees [Installed]

 

3rd Party Preference Panes: ℹ️

  Flash Player  [Support]

  Flip4Mac WMV  [Support]

  GoPro  [Support]

  Java  [Support]

 

Time Machine: ℹ️

  Mobile backups: OFF

  Auto backup: NO - Auto backup turned off

  Volumes being backed up:

  Macintosh HD: Disk size: 499.25 GB Disk used: 278.82 GB

  Destinations:

  LifeCloud TimeMachine [Network]

  Total size: 3.80 TB

  Total number of backups: 9

  Oldest backup: 2014-02-04 13:06:03 +0000

  Last backup: 2014-12-28 04:08:31 +0000

  Size of backup disk: Excellent

  Backup size 3.80 TB > (Disk size 499.25 GB X 3)

 

Top Processes by CPU: ℹ️

      10% WindowServer

      6% com.apple.WebKit.Networking

      6% Safari

      3% Activity Monitor

      2% sysmond

 

Top Processes by Memory: ℹ️

  163 MB Safari

  129 MB Mail

  116 MB Finder

  90 MB mds_stores

  79 MB com.apple.WebKit.WebContent

 

Virtual Memory Information: ℹ️

  78 MB Free RAM

  1.40 GB Active RAM

  1.32 GB Inactive RAM

  836 MB Wired RAM

  4.96 GB Page-ins

  227 MB Page-outs

 

Diagnostics Information: ℹ️

  Jan 7, 2015, 09:17:01 AM Self test - passed

  Jan 7, 2015, 08:09:13 AM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-01-07-080913_[reda cted].crash

Mac mini, OS X Yosemite (10.10.1)

Posted on Jan 7, 2015 2:19 AM

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Q: Slow Slow MiniMac after Yosemite upgrade, especially mail and safari

  • All replies
  • Helpful answers

  • by CellarDwellr,

    CellarDwellr CellarDwellr Jan 7, 2015 3:02 AM in response to Uil
    Level 4 (1,212 points)
    Jan 7, 2015 3:02 AM in response to Uil

    Hello! You have some unnecessary applications installed:

    - CleanMyMac - to uninstall: Removing CleanMyMac safely

    - McAfee (unless you're required to have this for work or school) - to uninstall: http://service.mcafee.com/FAQDocument.aspx?id=TS101226&lc=1033&pf=1

     

    Since you installed CleanMyMac there is also a chance you have adware installed on your Mac which can explain your slow Safari. I advise you download and run AdwareMedic (free, donate if you like it) which is an adware removal tool that has a good reputation for this purpose on these forums. http://www.adwaremedic.com/index.php The best way to prevent this from ever happening again is to be vigilant about where you click and what you install. Alternatively, a good way to suppress ads that might tempt or annoy you is to install the AdBlock extension (free, donate if you like it) https://getadblock.com/

  • by Uil,

    Uil Uil Jan 7, 2015 4:53 AM in response to CellarDwellr
    Level 1 (0 points)
    Jan 7, 2015 4:53 AM in response to CellarDwellr

    Thanx for your quick move. Have uninstalled CleanMyMac2 and McAfee, ran the adwaremedic which didn't find adware, but still slow startup.
    See in the Activity Monitor quite often the following message: Safari not responding/ Systems Events: not responding/Mail not responding

    Have also adapted the 2 easy tips to speed up Yosemite. I'm running a Macbook with Mavericks on the same WIFI (Airport extreme) without problems.

  • by CellarDwellr,

    CellarDwellr CellarDwellr Jan 7, 2015 6:23 AM in response to Uil
    Level 4 (1,212 points)
    Jan 7, 2015 6:23 AM in response to Uil

    Hello again!

     

    Good to know adware isn't the issue.

     

    I’ve offered the steps below to similar posts in the past and they helped out getting to the solution (or at least find the cause). I suggest them to you too in this case. It will take you about 30 minutes or less to do these, depending on how bad the problem on your Mac is.

     

    The goal here is to boot your Mac to the so-called Recovery partition where you’ll have a chance to repair the disk and the disk permissions using the Disk Utility and Password Utility. This might solve your issue and even if it doesn’t- it’s still a decent maintenance step to perform. These steps won’t erase your data or reinstall your Mac in any way if you follow instructions carefully. Make a back-up anyway, preferably with Time Machine.

     

    Here’s how:

     

    1/ Make sure your computer is completely shut down.

     

    2/ You’ll have to be quick next: Press the Mac’s power button. As soon as you either hear the loud chime, or see the display light up - usually after a second or 2 - on your keyboard press [cmd] + [r] Keep these keys on your keyboard pressed until you either see an Apple Logo with a loading bar or a spinning gear.

     

    After a few minutes, you’ll be presented with a Utilities screen. This is the Recovery partition. If this step is already giving you problems, try using a USB-keyboard. It doesn’t have to be an Apple-keyboard. If you have a Windows-tailored keyboard laying around, use the “Windows-flag” key in stead of the [cmd]-key and it should also work.

     

    3/ Choose Disk Utility and click [continue]

    Disk Utility will display your computer’s harddrive in the left column. The default name for it is “Macintosh HD” and is usually the second one from the top. Click on it and click on the [verify disk] button. This will check your “Macintosh HD” harddrive partition for errors. If found, click [repair disk]  unless you have a Fusion drive in your Mac and it says [fix] instead of [repair disk] please tell us before you continue! For a screenshot of what I mean, check this article from Apple: http://support.apple.com/en-us/HT202574

     

    4/ Once done with the verifying or repairing of your “Macintosh HD” click [repair disk permissions]

    This will check your partition for permissions errors. A common myth about this feature is that it will fix all permissions issues on your Mac, which is not true, but it will fix most systemwide issues. Also, here is a list of error messages that you can safely ignore if they pop up:

    http://support.apple.com/en-us/HT203172

     

    5/ Lastly we shall do a permissions/Access Control List repair on specifically your user’s home folder with a somewhat hidden tool in the Recovery partition. Close Disk Utility and find the menu called “utilities” in the top left corner of your computer’s display. It’s in between the menus “edit” and “window” Don’t be confused with the menu called “os x utilities” 

    Choose Terminal. A somewhat old-fashioned looking window will pop up, waiting for a text command from you. This is the Terminal.

    After the # type: resetpassword and press return. Note that there is no space between ‘reset’ and ‘password’ 

     

    What you’ll see next is an rectangular window that gives you the option to reset passwords. We are not going to that, however. Instead, click on “Macintosh HD” at the top. In the pull-down menu below that, choose your user's accountname. Skip all the rest and at the very bottom click the [reset]-button.

    A spinning gear will appear and may stay on for a second or several minutes. It’s hard to predict exactly how long.

    If you have multiple users on your Mac, I advise you to repeat this step for all your users.

     

    We’re ready to reboot your Mac now. Click on the Apple Menu and choose “startup disk” Choose to boot from “Macintosh HD” Please let us know if this solved your issue, or if the steps above did not work, or could not be performed for some reason.

  • by John Galt,

    John Galt John Galt Jan 7, 2015 10:00 AM in response to Uil
    Level 8 (49,367 points)
    Mac OS X
    Jan 7, 2015 10:00 AM in response to Uil

    It is not reasonable to expect a Mac to operate normally after using CleanMyMac. Like many ill-conceived "cleaning" utilities, it is capable of corrupting a Mac to the point that erasing it completely is the only practicable means of recovery. CleanMyMac is not the only example; it is merely popular due to marketing strategies that are as effective as they are intrusive.

     

    There is no practicable way to reverse the effects of having used CleanMyMac2 other than to reinstall all affected files from backups or their original sources. Its developer's uninstallation instructions are ineffective despite their recent claims to the contrary. Only MacPaw, its developer, can know the reason for that, but I can think of two possibilities: either they are purposefully leaving components behind for reasons known only to them, or they simply don't know what they're doing. Neither one of those possibilities is particularly comforting for the user.


    Reinstalling OS X alone will have no effect on either removing CleanMyMac or reversing the damage it is capable of inflicting upon a system.


    Follow the applicable recovery procedure below:

     

    • If you have a backup that you created prior to using CleanMyMac, now is the time to use it. For Time Machine, boot OS X Recovery, and at the Mac OS X Utilities screen, choose Restore from Time Machine Backup. Choose a date preceding the installation of CleanMyMac.
    • If you do not have a backup that predates the use of CleanMyMac, create one now. To do that read Mac Basics: Time Machine backs up your Mac.
      • The recovery procedure will require that you erase the Mac using OS X Recovery, and then create a new user whose contents will be empty. You will then be able to use Setup Assistant to migrate your essential documents including photos, music, work products and other essential files.
      • When doing so, select only your previous User account and do not select "Applications", "Computer and Network Settings" or "Other files and folders". De-select those choices.
      • Subsequent to using Setup Assistant, you will need to reinstall the essential software you may require, once again remembering to install software only from their original sources, and omitting all non-essential software.

     

    To erase and install Yosemite read: OS X Yosemite: Erase and reinstall OS X

     

    To migrate your essential documents read: OS X Yosemite: Transfer your info from a computer or storage device and follow the procedure under Transfer info from a Time Machine backup or other storage device.

     


  • by John Galt,Solvedanswer

    John Galt John Galt Jan 7, 2015 10:06 AM in response to John Galt
    Level 8 (49,367 points)
    Mac OS X
    Jan 7, 2015 10:06 AM in response to John Galt

    Uninstall any McAfee products. One or both of these removal instructions may be applicable. Do not reinstall it.

     

    How to install or uninstall McAfee Internet Security for Mac

     

    How to uninstall and reinstall McAfee Agent 4.x on Macintosh computers

  • by John Galt,

    John Galt John Galt Jan 7, 2015 10:21 AM in response to Uil
    Level 8 (49,367 points)
    Mac OS X
    Jan 7, 2015 10:21 AM in response to Uil

     

    Safari Extensions: ℹ️


      Ecosia - The search engine that plants trees [Installed]

     

     

     

    Ecosia may be exploiting feel-good intentions but like any other adware it derives its revenue by injecting advertisements into your browser. That may result in unacceptable performance.

     

    If you want to plant trees, plant trees, or pay someone else directly to plant them on your behalf. Directing capital toward that goal by funneling it through advertisers is at best an inefficient use of it.

  • by Foggypat,

    Foggypat Foggypat Jan 19, 2015 1:39 AM in response to Uil
    Level 1 (0 points)
    Jan 19, 2015 1:39 AM in response to Uil

    I had the same problem after updating to Yosemite, Safari running like a stuffed pig.  I eventually found that Sophos antivirus was the problem.  Disabling it didn't work but once I uninstalled it Safari worked fine.

  • by Uil,

    Uil Uil Mar 28, 2015 10:50 AM in response to John Galt
    Level 1 (0 points)
    Mar 28, 2015 10:50 AM in response to John Galt

    It was only after the latest Safari upgrade 8.0.4 that my problems with Safari and Mail were solved. My mini is going like before the Yosemite era.

    Thanks for your suggestions.

    Cheers