2014 ford f150 bluetooth sync and iphone 8.1.2 OS compatibility issues

Bluetooth does not see my phone, Ford motor company itself has flagged this as an issue, why can't two excellent companies resolve an important customer service issue?

iPhone 5, iOS 8.0.2, Ford sync

Posted on Jan 7, 2015 7:40 AM

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3 replies

Jan 7, 2015 7:45 AM in response to Atoyota

I have a 2014 F-150 (running SYNC) and an iPhone 5 running the latest version of IOS. My vehicle has no problem seeing my phone and working properly with the phone. You may want to consider setting up your phone as a new device as something may be corrupted in the phone software. If that still fails place your phone in DFU mode and restore the firmware and the IOS software. If you still have difficulties then try your bluetooth on your phone with another vehicle from another manufacturer so you can eliminate problems in the phone. If that works then the issue is with your vehicle and it would be time to get the factory involved to have the system in the vehicle replaced under warranty.

Jan 7, 2015 7:56 AM in response to wegras

I've just returned from a ford service on this issue and was shown a notification they had on the 8.0 apple OS stating incompatibility.

As the vehicle is brand new (just bought it) I'd expect if there was a resolution they could have fixed it. They did so a reset of the Ford sync in my vehicle without success in resolving the issue.

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2014 ford f150 bluetooth sync and iphone 8.1.2 OS compatibility issues

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