Billabong12789

Q: Problem with Wifi on all Apple Devices on my Network OS X Yosemite and IOS 8.1.2

Hello Everyone, A few days ago I started to experience WIFI issues on my Home Network with only APPLE DEVICES We have One MacBook Pro 2012, two IPhone 6+s and also a windows PC all running WIFI on a Netgear R7000 Nighthawk (Comcast ISP). The windows PC is working perfectly fine full internet access no issues at at... The IPhones and Mac are the problem... They will not connect to the app store and safari keeps displaying websites not loading images correctly, this also happens in the app store when I can get it to connect and in apps like Istagram and facebook on the Iphones. some images keep showing up with only question marks where images are supposed to be on the iphones and Macbook... Furthermore other times Safari displays the message "safari cannot connect to server" I have tried resetting the router to default settings, Tried resetting the network settings on the IPhones as well, I I have also tried a different router and nothing has worked. Let me also add that I have tried hard resets on the Modem and router.

iPhone 6 Plus, iOS 8

Posted on Jan 7, 2015 9:19 AM

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Q: Problem with Wifi on all Apple Devices on my Network OS X Yosemite and IOS 8.1.2

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  • by brenden dv,

    brenden dv brenden dv Jan 8, 2015 9:53 AM in response to Billabong12789
    Community Specialists
    Jan 8, 2015 9:53 AM in response to Billabong12789

    Hi Billabong12789,

     

    I'm sorry to hear you are having network connection issues with your Apple devices. It sounds like you have been on the right track in troubleshooting this issue. You may want to try using the built-in Wireless Diagnostics and Network Diagnostics on the MacBook Pro to see if it will provide any additional information about the issue. You may also want to try direct connecting the MacBook Pro to the router via an Ethernet cable (if you haven't already) and running Network Diagnostics to see if there are any differences. You may find the following articles helpful:

     

    About Wireless Diagnostics - Apple Support

    OS X Yosemite: Use Network Diagnostics

     

    Regards,

    - Brenden