Imac late 2009 freezing

Question

Imac late 2009 freezing

Hello everyone.

It's been two weeks since my Imac freezes at random. Today it is worst. I can not even start it in normal mode. It freezes on a squares display just before the users accounts. I have to use the safe mode.

Could it be the graphic card?

Below is the Etre check. Any ideas? Thanks for your help!

EtreCheck version: 2.1.5 (108)

Report generated 8 Jan 2015 12:07:43 GMT+1

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Adware] links for help removing adware.

Hardware Information: ℹ️

iMac (27-inch, Late 2009) (Verified)

iMac - model: iMac11,1

1 2.8 GHz Intel Core i7 CPU: 4-core

16 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1067 MHz ok

BANK 1/DIMM0

4 GB DDR3 1067 MHz ok

BANK 0/DIMM1

4 GB DDR3 1067 MHz ok

BANK 1/DIMM1

4 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Video Information: ℹ️

ATI Radeon HD 4850 - VRAM: 512 MB

iMac 2560 x 1440

System Software: ℹ️

OS X 10.9.5 (13F34) - Uptime: 0:22:17

Disk Information: ℹ️

WDC WD10EARS-00Y5B1 disk0 : (1 TB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 999.35 GB (301.17 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

HL-DT-ST DVDRW GA11N

USB Information: ℹ️

Apple Internal Memory Card Reader

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Logitech USB Optical Mouse

Apple Inc. Built-in iSight

Apple Computer, Inc. IR Receiver

Configuration files: ℹ️

/etc/sysctl.conf - Exists

/etc/hosts - Count: 37

Gatekeeper: ℹ️

Mac App Store and identified developers

Kernel Extensions: ℹ️

/Library/Application Support/Roxio

[not loaded] com.roxio.TDIXController (1.7) [Support]

/Library/Extensions

[not loaded] at.obdev.nke.LittleSnitch (4222 - SDK 10.8) [Support]

/System/Library/Extensions

[not loaded] com.aliph.driver.jstub (1.1.2 - SDK 10.7) [Support]

[not loaded] com.elgato.driver.DontMatchAfaTech (1.1) [Support]

[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) [Support]

[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) [Support]

[not loaded] com.elgato.driver.DontMatchEmpia (1.1) [Support]

[not loaded] com.elgato.eyetv.ClassicNotSeizeDriver (1.1.2) [Support]

[not loaded] com.nvidia.CUDA (1.1.0) [Support]

[not loaded] com.parallels.kext.prl_tg (7.0 15098.770637 - SDK 10.6) [Support]

[not loaded] com.parallels.prl_video (7.0 15098.770637 - SDK 10.6) [Support]

[not loaded] com.roxio.BluRaySupport (1.1.3) [Support]

Startup Items: ℹ️

Aladdin: Path: /Library/StartupItems/Aladdin

Jaksta: Path: /Library/StartupItems/Jaksta

Startup items are obsolete in OS X Yosemite

Problem System Launch Daemons: ℹ️

[failed] com.apple.ucupdate.plist [Details]

Launch Agents: ℹ️

[not loaded] at.obdev.LittleSnitchUIAgent.plist [Support]

[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]

[not loaded] com.divx.dms.agent.plist [Support]

[not loaded] com.divx.update.agent.plist [Support]

[not loaded] com.google.keystone.agent.plist [Support]

[not loaded] com.nvidia.CUDASoftwareUpdate.plist [Support]

[not loaded] com.oracle.java.Java-Updater.plist [Support]

[not loaded] com.parallels.DynresHelper.plist [Support]

[not loaded] com.wdc.raidmanagerstatusmenu.plist [Support]

Launch Daemons: ℹ️

[not loaded] at.obdev.littlesnitchd.plist [Support]

[not loaded] com.adobe.fpsaud.plist [Support]

[invalid?] com.adobe.SwitchBoard.plist [Support]

[not loaded] com.barebones.textwrangler.plist [Support]

[not loaded] com.bombich.ccc.plist [Support]

[not loaded] com.cleverfiles.cfbackd.plist [Support]

[not loaded] com.crashplan.engine.plist [Support]

[not loaded] com.edb.launchd.postgresql-8.4.plist [Support]

[not loaded] com.google.keystone.daemon.plist [Support]

[not loaded] com.hidden.daemon.plist [Support]

[invalid?] com.lsreset.plist [Support]

[not loaded] com.noiseindustries.FxFactory.AE.plist [Support]

[not loaded] com.noiseindustries.FxFactory.FxPlug.plist [Support]

[not loaded] com.noiseindustries.FxFactory.plist [Support]

[not loaded] com.oracle.java.Helper-Tool.plist [Support]

[not loaded] com.parallels.TimeSync.plist [Support]

[not loaded] com.parallels.vm.prl_fsd.plist [Support]

[not loaded] com.parallels.vm.prltoolsd.plist [Support]

[not loaded] com.wdc.SmartwareDriveService.plist [Support]

[not loaded] com.wdc.WDRAIDDriveService.plist [Support]

[not loaded] com.wdc.WDSmartWareService.plist [Support]

User Launch Agents: ℹ️

[not loaded] com.adobe.ARM.[...].plist [Support]

[not loaded] com.facebook.videochat.[redacted].plist [Support]

[invalid?] com.google.GoogleContactSyncAgent.plist [Support]

[not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist [Support]

[not loaded] com.macpaw.CleanMyMac.volumeWatcher.plist [Support]

[not loaded] com.spotify.webhelper.plist [Support]

User Login Items: ℹ️

CleanMyDrive Application (/Applications/Hard disk Apps/CleanMyDrive.app)

Dropbox Application (/Applications/Cloud/Dropbox.app)

Dashlane Application (/Applications/Sécurité/Dashlane.app)

CrashPlan menu bar Application (/Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app)

WDDriveManagerStatusMenu UNKNOWNHidden (missing value)

WDQuickView Application (/Library/Application Support/WDSmartWare/WDQuickView.app)

Internet Plug-ins: ℹ️

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]

Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]

EPPEX Plugin: Version: 3.0.5.0 [Support]

DivX Web Player: Version: 3.2.4.1250 - SDK 10.6 [Support]

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]

NPVirtools: Version: 4.0 [Support]

googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]

iPhotoPhotocast: Version: 7.0

DirectorShockwave: Version: 12.1.1r151 - SDK 10.6 [Support]

QuickTime Plugin: Version: 7.7.3

FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]

NP_2020Player_IKEA: Version: 5.0.7.0 [Support]

AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Support]

CANONiMAGEGATEWAYDL: Version: 2.1.0.1 [Support]

CANONiMAGEGATEWAYLI: Version: 2.1.0.1 [Support]

OVSHelper: Version: 1.1 [Support]

Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]

Default Browser: Version: 537 - SDK 10.9

Flip4Mac WMV Plugin: Version: 2.4.0.11 [Support]

o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]

JavaAppletPlugin: Version: Java 7 Update 67 Check version

User internet Plug-ins: ℹ️

thinkorswim plugin_x86_64: Version: thinkorswim_x86_64 1.0.0.0 - SDK 10.7 [Support]

tossc plugin_x86_64: Version: TOS Sharing Center plugin_x86_64 1.0.0.0 - SDK 10.7 [Support]

Dashlane: Version: Dashlane 1.0.0 - SDK 10.10 [Support]

Safari Extensions: ℹ️

OpenIE [Installed]

Surfon-1 [Installed]

Less IMDb-1 [Installed]

SafariRestore [Installed]

Exposer [Installed]

FlashToHTML5 [Installed]

Searchme [Cached] Adware! [Remove]

Translate [Installed]

ClickToFlash [Installed]

Audio Plug-ins: ℹ️

DVCPROHDAudio: Version: 1.3.2

3rd Party Preference Panes: ℹ️

CUDA Preferences [Support]

Flash Player [Support]

Flip4Mac WMV [Support]

Java [Support]

NTFS-3G [Support]

Perian [Support]

Time Machine: ℹ️

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Destinations:

Back up Imac [Local]

Total size: 999.86 GB

Total number of backups: 40

Oldest backup: 2014-04-09 03:50:14 +0000

Last backup: 2014-12-29 15:54:35 +0000

Size of backup disk: Excellent

Backup size 999.86 GB > (Disk size 0 B X 3)

Top Processes by CPU: ℹ️

43% Google Chrome

30% WindowServer

29% Google Chrome Helper EH

1% ocspd

0% fontd

Top Processes by Memory: ℹ️

247 MB Google Chrome

206 MB com.apple.IconServicesAgent

168 MB WindowServer

155 MB softwareupdated

155 MB Dock

Virtual Memory Information: ℹ️

11.84 GB Free RAM

3.50 GB Active RAM

581 MB Inactive RAM

1.25 GB Wired RAM

526 MB Page-ins

0 B Page-outs

Diagnostics Information: ℹ️

Jan 8, 2015, 11:46:07 AM Self test - passed

imac, Mac OS X (10.6.4)

Posted on Jan 8, 2015 3:37 AM

Reply

Answer 1

Nubz N.

Community Moderator

Jan 9, 2015 12:54 PM in response to sylvainnaessens

Hi sylvainnaessens,

With random freezing and not being able to do a regular boot, yet it boots with safe mode, please see what Disk Utility says.

Resolve startup issues and perform disk maintenance with Disk Utility and fsck - Apple Support

Start up in Safe Mode.

After the system has fully started up, restart your computer again normally.

If your Mac successfully restarts, the issue should be resolved. If the issue continues, try using Disk Utility.

If you have some random corruption on your drive it could cause freeze ups and failure to boot correctly.

Take care,

Nubz

Reply

Answer 2

Jan 17, 2015 12:15 AM in response to Nubz N.

Thanks for your help. I brought my Imac to a Genus Bar. They checked everything. They told me it was not a hardware problem. They installed Yosemite and then the Imac restarts normally. But now again it freezes randomly. What can I do? I read that some spoke of a thermal paste problem.

Reply

Answer 3

seventy one

Level 7

27,460 points

Jan 17, 2015 12:58 AM in response to sylvainnaessens

There are one or two areas that require attention. First remove MacPaw, any reference to it and all aspects of Clean My Mac. Then disable Little Snitch which conflicts with some extentions.

Update your Etre check version and run it again.

Edit. The latest etre check version is 2.1.6

http://www.etresoft.com/etrecheck

Reply

Answer 4

seventy one

Level 7

27,460 points

Jan 17, 2015 6:44 AM in response to seventy one

Had another look at this. I think you may have been downloading things from CNet; that is where adware like searchme tends to come from. Get rid of searchme as the etre check report suggests and avoid downloading from anywhere but the original developers. CNet, Downlite, Zeabit, MacPaw, Softonic, are all No No's.

Reply

Answer 5

Jan 19, 2015 10:36 PM in response to seventy one

I rebooted my Imac in recovery mode. I erased the partition on my disk with Disk Utility and I reinstalled Yosemite.

Then the computer continues to crash randomly and yesterday it rebooted on its own and after having loaded the startup bar, it got stuck on a blank page with the only option to be able to move the mouse cursor.

Is it hardware? What should I do?

Thanks

Reply

Answer 6

Eric Root

Level 10

685,293 points

Jan 20, 2015 9:18 AM in response to sylvainnaessens

The next time the problem happens, note the date and time the problem occurred, then go to Applications/Utilities/Console and copy the log starting at the time of the crash. Paste the log in a reply. Please do not use a screen shot as they can be hard to read. If there are repeated runs of the same messages, please post only one run. Be selective about what you post and don’t post huge amounts. Make sure there is no personal data visible. Information learned from Linc Davis.

Kernel Panic Log

Reply

Answer 7

Jan 22, 2015 1:48 PM in response to Eric Root

Here are the logs. It occured this afternoon.

22/01/2015 17:02:11,000 kernel[0]: considerRebuildOfPrelinkedKernel prebuild rebuild has expired

22/01/2015 17:02:11,000 kernel[0]: USBMSC Identifier (non-unique): 20121115004042F 0x480 0xa007 0x100, 2

22/01/2015 17:02:15,000 kernel[0]: hfs: mounted Back up Imac on device disk3s2

22/01/2015 17:02:21,119 com.apple.xpc.launchd[1]: (com.apple.DataDetectorsDynamicData) The JoinExistingSession key is only available to Application services.

22/01/2015 17:02:21,119 com.apple.xpc.launchd[1]: (com.apple.appkit.xpc.sandboxedServiceRunner) The JoinExistingSession key is only available to Application services.

22/01/2015 17:02:41,619 iconservicesd[36]: Failed to move temp file /Library/Caches/com.apple.iconservices.store/0C437860-ECDB-1B03-5352-A266631080 D1.isdata.tmp to /Library/Caches/com.apple.iconservices.store/0C437860-ECDB-1B03-5352-A266631080 D1.isdata with error: Error Domain=NSCocoaErrorDomain Code=516 "“0C437860-ECDB-1B03-5352-A266631080D1.isdata.tmp” couldn’t be moved to “com.apple.iconservices.store” because an item with the same name already exists." UserInfo=0x7fe8d2c09c30 {NSSourceFilePathErrorKey=/Library/Caches/com.apple.iconservices.store/0C437860 -ECDB-1B03-5352-A266631080D1.isdata.tmp, NSUserStringVariant=(

Move

), NSDestinationFilePath=/Library/Caches/com.apple.iconservices.store/0C437860-ECD B-1B03-5352-A266631080D1.isdata, NSFilePath=/Library/Caches/com.apple.iconservices.store/0C437860-ECDB-1B03-5352 -A266631080D1.isdata.tmp, NSUnderlyingError=0x7fe8d2c0a780 "The operation couldn’t be completed. File exists"}

22/01/2015 17:02:50,105 com.apple.xpc.launchd[1]: (com.apple.quicklook[2942]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook

22/01/2015 17:03:59,719 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

22/01/2015 17:03:59,803 QuickLookSatellite[2943]: Failed to obtain sandbox extension for path=/Users/slyan/Library/Caches/com.apple.quicklook.satellite. Errno:1

22/01/2015 17:03:59,807 QuickLookSatellite[2943]: Failed to obtain sandbox extension for path=/Users/slyan/Library/Caches/com.apple.quicklook.satellite. Errno:1

22/01/2015 17:03:59,899 QuickLookSatellite[2943]: CGSConnectionByID: 0 is not a valid connection ID.

22/01/2015 17:03:59,899 QuickLookSatellite[2943]: Invalid Connection ID 0

22/01/2015 17:04:00,137 sandboxd[285]: ([2943]) QuickLookSatelli(2943) deny file-issue-extension /Users/slyan/Library/Caches/com.apple.quicklook.satellite

22/01/2015 17:04:00,147 sandboxd[285]: ([2943]) QuickLookSatelli(2943) deny mach-lookup com.apple.nsurlstorage-cache

22/01/2015 17:08:32,000 kernel[0]: Google Chrome He (map: 0xffffff8037a13960) triggered DYLD shared region unnest for map: 0xffffff8037a13960, region 0x7fff8f800000->0x7fff8fa00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.

22/01/2015 17:12:16,000 kernel[0]: Google Chrome He (map: 0xffffff80491d70f0) triggered DYLD shared region unnest for map: 0xffffff80491d70f0, region 0x7fff8f800000->0x7fff8fa00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.

22/01/2015 17:12:21,000 kernel[0]: Google Chrome He (map: 0xffffff8037a13960) triggered DYLD shared region unnest for map: 0xffffff8037a13960, region 0x7fff8f800000->0x7fff8fa00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.

22/01/2015 17:12:22,596 Google Chrome Helper[2950]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

22/01/2015 17:12:22,000 kernel[0]: Google Chrome He (map: 0xffffff80474661e0) triggered DYLD shared region unnest for map: 0xffffff80474661e0, region 0x7fff8f800000->0x7fff8fa00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.

22/01/2015 17:12:25,911 Google Chrome Helper[2952]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

22/01/2015 17:17:51,000 bootlog[0]: BOOT_TIME 1421943471 0

Reply

Answer 8

Jan 23, 2015 12:11 AM in response to sylvainnaessens

Yesterday I applied this method.

http://www.pauloamgomes.net/blog/fix-weird-os-x-freeze-imacs-late-2009

And this morning at 08:50 am, my imac rebooted while I was using it.

Here is the kernel panic report/

Fri Jan 23 08:53:05 2015

*** Panic Report ***

panic(cpu 2 caller 0xffffff80115ff683): "TLB invalidation IPI timeout: " "CPU(s) failed to respond to interrupts, unresponsive CPU bitmap: 0x30, NMIPI acks: orig: 0x0, now: 0x0"@/SourceCache/xnu/xnu-2782.1.97/osfmk/x86_64/pmap.c:2471

Backtrace (CPU 2), Frame : Return Address

0xffffff81fb17b840 : 0xffffff801153a811

0xffffff81fb17b8c0 : 0xffffff80115ff683

0xffffff81fb17b950 : 0xffffff8011605913

0xffffff81fb17ba40 : 0xffffff80116065e5

0xffffff81fb17baa0 : 0xffffff80115b6b4a

0xffffff81fb17bbb0 : 0xffffff80115acd2c

0xffffff81fb17bbe0 : 0xffffff80115ceba1

0xffffff81fb17bc20 : 0xffffff801178e08d

0xffffff81fb17bd20 : 0xffffff801194243a

0xffffff81fb17bdb0 : 0xffffff80117690d1

0xffffff81fb17be50 : 0xffffff80119eebba

0xffffff81fb17bef0 : 0xffffff80119ee923

0xffffff81fb17bf50 : 0xffffff8011a4dcb2

0xffffff81fb17bfb0 : 0xffffff801163ac46

BSD process name corresponding to current thread: Dock

Mac OS version:

14B25

Kernel version:

Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64

Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61

Kernel slide: 0x0000000011200000

Kernel text base: 0xffffff8011400000

__HIB text base: 0xffffff8011300000

System model name: iMac11,1 (Mac-F2268DAE)

System uptime in nanoseconds: 63206396925

last loaded kext at 48365972303: com.apple.driver.AppleBluetoothHIDKeyboard 175.5 (addr 0xffffff7f933a8000, size 16384)

loaded kexts:

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.kext.AMDFramebuffer 1.2.8

com.apple.ATIRadeonX2000 10.0.0

com.apple.driver.AGPM 100.14.37

com.apple.driver.AppleTyMCEDriver 1.0.2d2

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.3.1f2

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleMikeyDriver 267.0

com.apple.driver.AppleHDAHardwareConfigDriver 267.0

com.apple.driver.AppleHDA 267.0

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.iokit.IOBluetoothUSBDFU 4.3.1f2

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.kext.AMD4800Controller 1.2.8

com.apple.driver.AppleMuxControl 3.7.21

com.apple.driver.AppleHV 1

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.1f2

com.apple.driver.AppleBacklight 170.4.12

com.apple.driver.AppleMCCSControl 1.2.10

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.AppleIRController 327.5

com.apple.driver.AppleUSBCardReader 3.5.0

com.apple.iokit.SCSITaskUserClient 3.7.0

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.6.5

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.driver.AppleUSBHub 705.4.1

com.apple.driver.AirPort.Atheros40 700.74.5

com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3

com.apple.driver.AppleAHCIPort 3.0.7

com.apple.driver.AppleUSBUHCI 656.4.1

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.driver.AppleBluetoothHIDKeyboard 175.5

com.apple.driver.IOBluetoothHIDDriver 4.3.1f2

com.apple.driver.AppleHIDKeyboard 175.5

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.driver.DspFuncLib 267.0

com.apple.kext.OSvKernDSPLib 1.15

com.apple.iokit.IOAudioFamily 200.6

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IOSurface 97

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.8.0d49

com.apple.driver.AppleSMC 3.1.9

com.apple.kext.AMDSupport 1.2.8

com.apple.AppleGraphicsDeviceControl 3.7.21

com.apple.driver.AppleGraphicsControl 3.7.21

com.apple.driver.AppleHDAController 267.0

com.apple.iokit.IOHDAFamily 267.0

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.1f2

com.apple.iokit.IOBluetoothFamily 4.3.1f2

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0

com.apple.iokit.IOUSBMassStorageClass 3.7.0

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.6.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0

com.apple.iokit.IOFireWireFamily 4.5.6

com.apple.iokit.IO80211Family 700.52

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOAHCIFamily 2.7.0

com.apple.iokit.IOUSBFamily 705.4.14

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 389.1

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: iMac11,1, BootROM IM111.0034.B02, 4 processors, Intel Core i7, 2.8 GHz, 16 GB, SMC 1.54f36

Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620

Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620

Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0-P2P

Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 0 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: WDC WD10EARS-00Y5B1, 1 TB

Serial ATA Device: HL-DT-ST DVDRW GA11N

USB Device: Hub

USB Device: BRCM2046 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Internal Memory Card Reader

USB Device: Hub

USB Device: Optical USB Mouse

USB Device: IR Receiver

USB Device: Built-in iSight

Thunderbolt Bus:

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Answer 9

Jan 23, 2015 12:12 AM in response to sylvainnaessens

Here are the logs. The reboot happened at 08:50

23/01/2015 08:45:55,000 kernel[0]: Google Chrome He (map: 0xffffff803d9a81e0) triggered DYLD shared region unnest for map: 0xffffff803d9a81e0, region 0x7fff90200000->0x7fff90400000. While not abnormal for debuggers, this increases system memory footprint until the target exits.

23/01/2015 08:46:32,406 Google Chrome Helper[1051]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

23/01/2015 08:48:18,000 kernel[0]: Google Chrome He (map: 0xffffff8036a5e3c0) triggered DYLD shared region unnest for map: 0xffffff8036a5e3c0, region 0x7fff90200000->0x7fff90400000. While not abnormal for debuggers, this increases system memory footprint until the target exits.

23/01/2015 08:48:38,416 Google Chrome Helper[1052]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

23/01/2015 08:48:38,417 Google Chrome Helper[1052]: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

23/01/2015 08:50:40,000 bootlog[0]: BOOT_TIME 1421999440 0

23/01/2015 08:51:07,000 syslogd[17]: Configuration Notice:

ASL Module "com.apple.AccountPolicyHelper" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

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Answer 10

Eric Root

Level 10

685,293 points

Jan 23, 2015 10:23 AM in response to sylvainnaessens

Try un-installing Google Chrome.

Chrome Uninstall

CleanMyDrive Application (/Applications/Hard disk Apps/CleanMyDrive.app)

Un-install the above according to the developer's un-install instructions.

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Answer 11

Jan 28, 2015 7:39 AM in response to sylvainnaessens

I reinstalled Mavericks 10.5 OS from scatch (disk erased with disk utility). My imac worked well for few days. And suddenly I opened a new tab in Safari (a Facebook page), and my Imac froze again. I had Skype running too (not calling just opened). And this time Google Chrome was not installed!

Here are the logs: the Imac froze at 16:08

28/01/2015 15:41:37,349 Safari[175]: Unknown class '_FITagEditorView', using 'NSView' instead. Encountered in Interface Builder file at path /System/Library/Frameworks/AppKit.framework/Resources/French.lproj/NSNavPanelCo ntentView.nib.

28/01/2015 15:46:24,400 com.apple.qtkitserver[2832]: xpc __securityd_create_connection_block_invoke got event: Connection invalid

28/01/2015 15:46:24,401 com.apple.qtkitserver[2832]: SecOSStatusWith error:[-25291] The operation couldn’t be completed. (com.apple.security.xpc error 3 - <connection: 0x7d97d3a0> { name = com.apple.securityd.xpc, listener = false, pid = 0, euid = 4294967295, egid = 4294967295, asid = 4294967295 }: Connection invalid)

28/01/2015 15:46:24,436 WindowServer[127]: _compareTimesAndApps: error getting owner of window 2087

28/01/2015 15:46:24,529 sandboxd[274]: ([2832]) com.apple.qtkits(2832) deny mach-lookup com.apple.securityd.xpc

28/01/2015 16:13:03,000 bootlog[0]: BOOT_TIME 1422457983 0

28/01/2015 16:13:23,000 syslogd[19]: Configuration Notice:

ASL Module "com.apple.appstore" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

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Answer 12

Feb 2, 2015 11:24 PM in response to sylvainnaessens

Anyone?

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Answer 13

seventy one

Level 7

27,460 points

Feb 3, 2015 12:33 AM in response to sylvainnaessens

Hello,

You did not send us a second etrecheck report after removing the items I suggested were necessary. I did ask for that. The latest version is 2.1.8 so you may need to update your copy..

The etrecheck report may not in itself solve the problem, but it does help us understand what may be going on inside the system.

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