mariGEO
Level 1 (0 points)

Q: Keychain

WHen I started using keychain, i had pther mobile number. Now i bought iphone 5s and when i upgrade keychain,it sends sms code to old number to what I have not access. What can I do?:(((

Posted on Jan 8, 2015 2:07 AM

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mariGEO

Q: Keychain

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  • by brenden dv,

    brenden dv brenden dv Jan 9, 2015 12:13 PM in response to mariGEO
    Community Specialists
    Jan 9, 2015 12:13 PM in response to mariGEO

    Hi mariGEO,

     

    If you have changed mobile numbers, you may need to update the phone number associated with your account, as noted in the following article:

     

    I'm not receiving the verification code via SMS.

    1. Make sure that you have a strong cellular network connection on your phone.
    2. Make sure that your phone number can receive SMS messages. You can do this by asking someone to send you a text message.
    3. Make sure that the correct phone number is associated with your account:
      • In iOS 8, tap Settings > iCloud > Keychain > Advanced. In iOS 7, tap Settings > iCloud > Account > Keychain. Make sure the phone number under Verification Number is correct. If not, enter another phone number.
      • In OS X Mavericks v10.9, choose Apple () > System Preferences. Click iCloud, then click Account Details. Make sure the phone number under Verification number is correct. If not, enter another phone number.

     

    If you can't access a device that has iCloud Keychain enabled, contact Apple Support and verify your identity to get help completing iCloud Keychain setup.

     

    Get help using iCloud Keychain - Apple Support

     

    Regards,

    - Brenden