poth1

Q: Help - Font Book and font Library doesn't work

I've just updated to a new iMac on Yosemite, and Font Book doesn't work. Neither does putting fonts into the "Library"

 

There is a range of fonts that ARE working that are already in either place, but some (that worked up until two days ago in my old Mac running OS 10.6.8) just won't work.

 

If I select the fonts in Font Book, Font Book doesn't load them. If I put them in the Library, they don't appear for use in any application.

 

As a designer, updating fonts is essential, and if this can't be fixed I'm in serious trouble! So any advice welcome!

iMac, OS X Yosemite (10.10)

Posted on Jan 8, 2015 2:09 AM

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Q: Help - Font Book and font Library doesn't work

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  • by baltwo,

    baltwo baltwo Jan 8, 2015 6:33 PM in response to poth1
    Level 9 (62,256 points)
    Jan 8, 2015 6:33 PM in response to poth1

    See Font Management in OS X for starters.

     

    27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10.1), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2

  • by kahjot,

    kahjot kahjot Jan 8, 2015 7:31 PM in response to poth1
    Level 4 (1,347 points)
    Desktops
    Jan 8, 2015 7:31 PM in response to poth1

    You might want to take a look at Linotype's Font Explorer Pro, which is working properly on my Yosemite test drive:

     

    https://www.fontexplorerx.com/macfeatures/

  • by poth1,

    poth1 poth1 Jan 8, 2015 9:46 PM in response to kahjot
    Level 1 (0 points)
    Jan 8, 2015 9:46 PM in response to kahjot

    Many thanks for these two replies. I did the first with no result. So I took the advice of the second and downloaded Font Explorer.

     

    Font Explorer at least gave me a message that "no fonts with the specified formats were found" when I tried to import the missing fonts from their folder. (Font Book, just seemed to be trying with no result and no message)

     

    I'm not sure why this is, as the fonts were being used until the beginning of the week on my old computer and are directly copied off that computer and placed on this one into a folder in the same place. They are fonts I have bought and are the likes of Adobe Garamond and Faceplate. But at least I know it is some kind of "trouble" with the fonts not Font Book. What that trouble is, I don't know – and even the .sit file of the original downloaded font won't open, and copying over again won't get them to work. OK, the leap from 10.6.8 to the new computer at 10.10 was large, but fonts and .sit files should still work!

     

    So I'm still mystified but at least have some other direction to investigate!

  • by kahjot,

    kahjot kahjot Jan 9, 2015 9:07 AM in response to poth1
    Level 4 (1,347 points)
    Desktops
    Jan 9, 2015 9:07 AM in response to poth1

    Do you still have the old computer? I hope so, because you could unstuff the .sit archives there. I think you might also be able to find Stuffit Expander to use on your your new system, assuming it's still being updated. There has been little to no need for it for quite a while.

     

    What kind of fonts are they? Type 1 Postscript? They ought to work.

  • by poth1,

    poth1 poth1 Jan 9, 2015 4:09 PM in response to kahjot
    Level 1 (0 points)
    Jan 9, 2015 4:09 PM in response to kahjot

    I do have the old computer. And your response made me think I also have my old laptop with the fonts on. Although I had tried copying again from my old desktop, they still didn't work. But copying the fonts from the laptop … worked!

     

    I have no idea what the glitch was, but fortunately I had an alternative source and your responses have been helpful with information and prompts – many thanks.

  • by kahjot,

    kahjot kahjot Jan 9, 2015 5:58 PM in response to poth1
    Level 4 (1,347 points)
    Desktops
    Jan 9, 2015 5:58 PM in response to poth1

    Just out of curiosity, what old desktop do you have? And do you use the same user name on all three machines?

  • by poth1,

    poth1 poth1 Jan 9, 2015 6:20 PM in response to kahjot
    Level 1 (0 points)
    Jan 9, 2015 6:20 PM in response to kahjot

    The old desktop was a 2010 iMac (still on 10.6.8 as I mentioned). The old desktop and laptop had the same user name (an abbreviation of my name), but in setting up the new one, I had a new user name (my full name)

  • by kahjot,

    kahjot kahjot Jan 10, 2015 9:05 AM in response to poth1
    Level 4 (1,347 points)
    Desktops
    Jan 10, 2015 9:05 AM in response to poth1

    I wonder if the different user name could be causing any problems with copying stuff from your old system.

  • by Kurt Lang,

    Kurt Lang Kurt Lang Jan 10, 2015 9:17 AM in response to poth1
    Level 8 (37,882 points)
    Mac OS X
    Jan 10, 2015 9:17 AM in response to poth1

    We see posts like this here all the time. A person upgrades to a new OS, and Font Book suddenly stops working. Usually, the problem is that Font Book's database has been trashed by the upgrade with the very common symptoms you're seeing. You suddenly can't add fonts, and fonts Font Book says are open don't appear in some, or any apps.

     

    Restart your Mac and immediately hold down the Shift key when you hear the startup chime to boot into Safe Mode. Keep holding the Shift key until you see a progress bar towards the bottom of the screen. You can let go of the Shift key at that point. Yosemite is a bit different. Whether it's a Safe Mode boot or a normal one, you get the same progress bar. It just takes longer to get to the desktop in Safe Mode. So hold the Shift key until you get to the desktop.

     

    OS X asks you to log in (you will get this screen on a Safe Mode boot even if your Mac is set to automatically log in). Let the Mac finish booting to the desktop and then restart normally. This will clear Font Book's database and the cache files of the user account you logged into in Safe Mode.

     

    If that alone doesn't do it (it should), then clear out all of the font cache data.

     

    Close all running applications. From an administrator account, open the Terminal app and enter the following command. You can also copy/paste it from here into the Terminal window:

     

    sudo atsutil databases -remove

     

    Terminal will then ask for your admin password. As you type, it will not show anything, so be sure to enter it correctly.

     

    This removes all font cache files. Both for the system and the current logged in user account. After running the command, close Terminal and immediately restart your Mac.

  • by poth1,

    poth1 poth1 Jan 10, 2015 3:27 PM in response to Kurt Lang
    Level 1 (0 points)
    Jan 10, 2015 3:27 PM in response to Kurt Lang

    Many thanks. With me following-up previous responses it seems to be working. I'll keep your reply to hand in case that's just a temporary improvement! And it also "helps" to know it's not  just me, but a not-uncommon problem.

  • by kahjot,

    kahjot kahjot Jan 10, 2015 3:36 PM in response to Kurt Lang
    Level 4 (1,347 points)
    Desktops
    Jan 10, 2015 3:36 PM in response to Kurt Lang

    Very interesting. I've never relied on Font Book for font management. I haven't run into this problem using Font Explorer Pro or Suitcase. Have I just been lucky, or are they better able to survive upgrades?

  • by Kurt Lang,

    Kurt Lang Kurt Lang Jan 10, 2015 4:12 PM in response to kahjot
    Level 8 (37,882 points)
    Mac OS X
    Jan 10, 2015 4:12 PM in response to kahjot

    It really just comes down to whether or not Font Book's database gets mangled during the upgrade. If you use a third party manager, it's best to completely remove Font Book. Having more than on manager at a time on your system is just a constant source of the font manager apps fighting over control of your fonts.

  • by kahjot,

    kahjot kahjot Jan 10, 2015 11:11 PM in response to Kurt Lang
    Level 4 (1,347 points)
    Desktops
    Jan 10, 2015 11:11 PM in response to Kurt Lang

    Is there a trick to making it go away? It "grew back" on one of my Yosemite test volumes.

  • by kahjot,

    kahjot kahjot Jan 11, 2015 12:06 AM in response to kahjot
    Level 4 (1,347 points)
    Desktops
    Jan 11, 2015 12:06 AM in response to kahjot

    Never mind. I did some searching and found your font guide. Font Book just got sent to the cornfield on this machine. I assume that I can use the same procedure to get rid of stuff like Photo Booth if I feel ruthless.

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