Etrecheck interpretation please

My Mac is painfully slow.

Here is the Etrecheck result.

Is there anything that stands out as causing my problems?


EtreCheck version: 2.1.5 (108)

Report generated 8 January 2015 9:26:05 pm AWST


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Adware] links for help removing adware.


Hardware Information: ℹ️

iMac (27-inch, Mid 2011) (Verified)

iMac - model: iMac12,2

1 2.7 GHz Intel Core i5 CPU: 4-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

BANK 0/DIMM1

empty empty empty empty

BANK 1/DIMM1

empty empty empty empty

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information: ℹ️

AMD Radeon HD 6770M - VRAM: 512 MB

iMac 2560 x 1440


System Software: ℹ️

OS X 10.10.1 (14B25) - Uptime: 1:27:37


Disk Information: ℹ️

Hitachi HDS722020ALA330 disk0 : (2 TB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 2.00 TB (1.15 TB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


OPTIARC DVD RW AD-5690H


USB Information: ℹ️

Apple Computer, Inc. IR Receiver

Apple Internal Memory Card Reader

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.leapfrog.codeless.kext (2) [Support]

[not loaded] com.leapfrog.driver.LfConnectDriver (1.10.5 - SDK 10.8) [Support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Support]

[loaded] com.bombich.ccc.plist [Support]

[loaded] com.leapfrog.connect.authdaemon.plist [Support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Support]

[invalid?] com.adobe.ARM.[...].plist [Support]

[running] com.leapfrog.connect.monitor.plist [Support]


User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application (/Applications/Dropbox.app)


Internet Plug-ins: ℹ️

OfficeLiveBrowserPlugin: Version: 12.2.0 [Support]

FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]

Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]

QuickTime Plugin: Version: 7.7.3

Default Browser: Version: 600 - SDK 10.10


User internet Plug-ins: ℹ️

Google Earth Web Plug-in: Version: 7.1 [Support]


3rd Party Preference Panes: ℹ️

Flash Player [Support]


Time Machine: ℹ️

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 2.00 TB Disk used: 847.36 GB

Destinations:

Data [Network]

Total size: 3.00 TB

Total number of backups: 55

Oldest backup: 2014-05-11 00:34:30 +0000

Last backup: 2015-01-08 12:44:07 +0000

Size of backup disk: Adequate

Backup size 3.00 TB > (Disk used 847.36 GB X 3)

WD External 3TB [Local]

Total size: 3.00 TB

Total number of backups: 27

Oldest backup: 2014-11-21 01:21:54 +0000

Last backup: 2015-01-01 07:22:24 +0000

Size of backup disk: Adequate

Backup size 3.00 TB > (Disk used 847.36 GB X 3)


Top Processes by CPU: ℹ️

12% iTunes

6% iPhoto

5% WindowServer

5% usbmuxd

4% MailTab for Outlook


Top Processes by Memory: ℹ️

743 MB iPhoto

477 MB com.apple.MediaLibraryService

280 MB iTunes

198 MB firefox

129 MB MailTab for Outlook


Virtual Memory Information: ℹ️

56 MB Free RAM

1.29 GB Active RAM

1.25 GB Inactive RAM

847 MB Wired RAM

8.79 GB Page-ins

248 MB Page-outs


Diagnostics Information: ℹ️

Jan 8, 2015, 08:08:51 PM /Library/Logs/DiagnosticReports/iTunes_2015-01-08-200851_[redacted].cpu_resourc e.diag [Details]

Jan 8, 2015, 07:59:13 PM Self test - passed

iMac

Posted on Jan 8, 2015 5:37 AM

Reply
10 replies

Jan 8, 2015 6:08 AM in response to ianfromquinns rocks

I just did an 'SMC Reset' and got the following result which shows a greatly increased amount of RAM. Would I be right in thinking that there may not be a need to add more RAM?

EtreCheck version: 2.1.5 (108)

Report generated 8 January 2015 9:57:47 pm AWST


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Adware] links for help removing adware.


Hardware Information: ℹ️

iMac (27-inch, Mid 2011) (Verified)

iMac - model: iMac12,2

1 2.7 GHz Intel Core i5 CPU: 4-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

BANK 0/DIMM1

empty empty empty empty

BANK 1/DIMM1

empty empty empty empty

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information: ℹ️

AMD Radeon HD 6770M - VRAM: 512 MB

iMac 2560 x 1440


System Software: ℹ️

OS X 10.10.1 (14B25) - Uptime: 0:2:50


Disk Information: ℹ️

Hitachi HDS722020ALA330 disk0 : (2 TB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 2.00 TB (1.15 TB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


OPTIARC DVD RW AD-5690H


USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Apple Internal Memory Card Reader


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.leapfrog.codeless.kext (2) [Support]

[not loaded] com.leapfrog.driver.LfConnectDriver (1.10.5 - SDK 10.8) [Support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Support]

[loaded] com.bombich.ccc.plist [Support]

[loaded] com.leapfrog.connect.authdaemon.plist [Support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Support]

[invalid?] com.adobe.ARM.[...].plist [Support]

[running] com.leapfrog.connect.monitor.plist [Support]


User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application (/Applications/Dropbox.app)


Internet Plug-ins: ℹ️

OfficeLiveBrowserPlugin: Version: 12.2.0 [Support]

FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]

Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]

QuickTime Plugin: Version: 7.7.3

Default Browser: Version: 600 - SDK 10.10


User internet Plug-ins: ℹ️

Google Earth Web Plug-in: Version: 7.1 [Support]


3rd Party Preference Panes: ℹ️

Flash Player [Support]


Time Machine: ℹ️

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 2.00 TB Disk used: 850.42 GB

Destinations:

Data [Network]

Total size: 3.00 TB

Total number of backups: 55

Oldest backup: 2014-05-11 00:34:30 +0000

Last backup: 2015-01-08 12:44:07 +0000

Size of backup disk: Adequate

Backup size 3.00 TB > (Disk used 850.42 GB X 3)

WD External 3TB [Local]

Total size: 3.00 TB

Total number of backups: 27

Oldest backup: 2014-11-21 01:21:54 +0000

Last backup: 2015-01-01 07:22:24 +0000

Size of backup disk: Adequate

Backup size 3.00 TB > (Disk used 850.42 GB X 3)


Top Processes by CPU: ℹ️

69% iTunes

64% com.apple.MediaLibraryService

13% usbmuxd

13% firefox

5% AppleMobileBackup


Top Processes by Memory: ℹ️

558 MB iTunes

434 MB com.apple.MediaLibraryService

210 MB firefox

90 MB ocspd

77 MB MailTab for Outlook


Virtual Memory Information: ℹ️

508 MB Free RAM

1.69 GB Active RAM

1.19 GB Inactive RAM

903 MB Wired RAM

1.26 GB Page-ins

29 KB Page-outs


Diagnostics Information: ℹ️

Jan 8, 2015, 09:55:37 PM Self test - passed

Jan 8, 2015, 08:08:51 PM /Library/Logs/DiagnosticReports/iTunes_2015-01-08-200851_[redacted].cpu_resourc e.diag [Details]

Jan 8, 2015 6:24 AM in response to ianfromquinns rocks

Yosemite manages memory different from earlier versions of OS X, while more is almost always better, free ram is no longer an indicator How to use Activity Monitor - Apple Support

I suggest that you launch Activity Monitor and force quit any process that seems to be using a lot of your processor cycles. Also I'm not sure that the leapfrog application is completely updated for Yosemite, I would uninstall that and restart to test, if you determine that it isn't part of the problem you can always reinstall. Check with the developer to see if there's an update.

Jan 8, 2015 7:29 AM in response to ianfromquinns rocks

You should uninstall leapfrog software and test. I would try running fewer applications at any one time. If you're not actively using iTunes, iPhoto and Word at the same time you're browsing in Firefox I would quit those apps. With only 4gb of ram you don't want to run a lot of apps at any one time.

ALso you have WD external drive plugged in, you might disconnect that and see if things improve.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Etrecheck interpretation please

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.