HT204400: Get help with Wi-Fi networks on your Apple TV

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nomragsalguod
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Q: My new Apple TV will not connect to my network.

I have an older Apple TV that connects perfectly so I bought a second one to use in the bedroom only to find that it will not connect to my network.  I tried doing all the things suggested in support and it still will not connect.  Finally, I returned it to the Apple Store and purchased another one only to find that it doesn't connect to my network either.  Help?

Doug

Apple TV, iOS 8.1.2

Posted on Jan 8, 2015 6:38 AM

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nomragsalguod

Q: My new Apple TV will not connect to my network.

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  • by GCM1020,

    GCM1020 GCM1020 Jan 18, 2015 1:15 PM in response to nomragsalguod
    Level 1 (0 points)
    Jan 18, 2015 1:15 PM in response to nomragsalguod

    So here is what I found after several frustrating days of fighting with this freaking ATV. All I've been trying to do is play a movie I purchased from iTunes (on my iMac) to my ATV. I've been getting errors that the ATV couldn't connect to iTunes, that it couldn't play the content , that it couldn't connect to my library, yada yada yada. And , it seemed that every time i tried it again, the error changed.  I set every possible sharing option. I reloaded the ATV to factory, connected the ATV to the iMac and updated it to the current version. Nothing, absolutely nothing worked. Here's the thing I tried that worked: Both the iMac and the ATV are on wifi. (signal strong, all devices within 10 feet of the router. FYI - internet speed at 50m down, 10meg up) . As a last resort , I connected the ATV to ethernet and.. BOOM.. EVERYTHING worked as it should.. Not sure why..  I'm wondering if there is a new OS problem with wifi connections..

     

    I looked everywhere and didn't see any suggestion to try ethernet. In an effort to help others as frustrated as me i'm posting this in a few of the forums..

     

    Good Luck.

    Chris