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Remting a movie difficulties

I rented The Interview on the iTunes store an I accidentally pressed the stop downloading icon.. But I saw where it charged my card and now I'm out the rental fee and a movie.. Can I get my money back or get the movie please? If it matters I'm using an IPhone 6 plus and it is on the most current software.

Posted on Jan 8, 2015 12:24 PM

Reply
1 reply

Jan 10, 2015 9:25 AM in response to Mdjohnson99

Hi Mdjohnson99,


If you go to the iTunes Store app on your iPhone where you rented The Interview, go to More > Downloads and you should see your download there to get it started again. If it is not, then you will need to report the issue to the iTunes Store to get it sorted out.


Troubleshooting wireless mouse and keyboard issues

http://support.apple.com/en-us/TS3048


Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store

http://support.apple.com/en-us/HT204084


Take it easy,

-Norm G.

Remting a movie difficulties

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