jinkim608

Q: Sudden loud static noise on bluetooth headset

I'm using LG Tone+ (HBS-730) bluetooth headset on my MacBook Air mid13 on OS X 10.10.2 Yosemite.

 

Since a few days ago, while I was listening to music and such on my headset, sometimes, a loud static noise (max volume I think) started suddenly, which shocked me and led me to quickly pull the earpieces out. No other sound is recognizable since this static noise is so loud. The noise does not stop until the bluetooth is disconnected by either turning off the headset or the bluetooth module from mac. Turning the headset on again, it works again normal.


While the noise exists, if I mute the volume on mac, the static noise stops, but comes back when I increase the volume again. Volume control on the headset did not do anything.

 

I'm suspecting either the bluetooth module on the laptop or the bluetooth module in the headset is bad, but couldn't test with another headset as I don't have anything else. It happened 3 times for the past 3 days I have been using it.

 

MBA is a little bit over 1 year old and  the headset is about 1.5 years old, no related problems were experienced in the past.

 

Does anyone have any clue or similar experience?

MacBook Air, OS X Yosemite (10.10), null

Posted on Jan 8, 2015 1:23 PM

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Q: Sudden loud static noise on bluetooth headset

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  • by decadentdave,

    decadentdave decadentdave Mar 23, 2015 11:16 AM in response to snowoutside
    Level 1 (0 points)
    Mar 23, 2015 11:16 AM in response to snowoutside

    OS X 10.10.2 (14C1514)

  • by snowoutside,

    snowoutside snowoutside Mar 23, 2015 11:18 AM in response to decadentdave
    Level 1 (10 points)
    Mar 23, 2015 11:18 AM in response to decadentdave

    Ah, yes....that could be it -- I'm definitely on the 10.10.3 beta, so that probably explains the difference.  I should say that 10.10.3 is what seems to have fixed the issue (though I still seem to have a minor lag in the audio/video).

  • by decadentdave,

    decadentdave decadentdave Mar 23, 2015 11:19 AM in response to snowoutside
    Level 1 (0 points)
    Mar 23, 2015 11:19 AM in response to snowoutside

    Then they need to release a public fix update. 

  • by vladimir136,

    vladimir136 vladimir136 Mar 23, 2015 2:57 PM in response to jinkim608
    Level 1 (0 points)
    Mar 23, 2015 2:57 PM in response to jinkim608

    MacBook Pro mid 2014 15" Retina and Sony DR-BTN200

     

    I haven't used the headset in a while, and today - some time after music stopped, I was terrified that instead of Skype notifications, the spiking noise came out.


    Turning bluetooth off/on fixed it for a while, but later, when playing music again - the noise came out continuously, rendering bluetooth useless.

     

    I'll wait for official 10.10.3 rollout. It can't be that long to wait, can it?

  • by johnau,

    johnau johnau Mar 23, 2015 6:07 PM in response to jinkim608
    Level 1 (0 points)
    Mar 23, 2015 6:07 PM in response to jinkim608

    Upgrading to the 10.10.3 beta fixed the static issue for me.

     

    I haven't noticed any audio lag, but what I have noticed is that audio becomes awfully choppy under high-ish CPU load, regardless of whether it's over bluetooth or not. This was not a problem in 10.10.2, or if it was a problem, it's become much, much worse.

  • by pauls73,

    pauls73 pauls73 Mar 24, 2015 2:51 AM in response to johnau
    Level 1 (41 points)
    Mac OS X
    Mar 24, 2015 2:51 AM in response to johnau

    10.10.3 beta also fixed the white noise blasts for me, too. however, when using bluetooth audio, my apple wireless keyboard connects and disconnects repeatedly - to the point it's unusuable. i just updated to the new 14D113C build just released yesterday. and, now, not only does the bluetooth keyboard constantly disconnect as before, i also get crackling and dropouts in bluetooth audio at the same time. i also notice choppy-ness when under just medium CPU stress. so, it's all getting progressively worse.

     

    i gotta say, i am pretty surprised how terrible apple engineers are doing with bluetooth. and, all of a sudden - it's not like it hasn't worked great in the past. i assume this is all for "handoff" - but, i mean... come on? you can't tap 4 more words in a text message on your phone before you need to switch to your mac? talk about a solution in search of a problem. not worth all these "normal" bluetooth use headaches. sorry apple, you dun goofed.

  • by zetanfan18,

    zetanfan18 zetanfan18 Mar 24, 2015 3:19 AM in response to pauls73
    Level 1 (0 points)
    Mar 24, 2015 3:19 AM in response to pauls73

    I'm with you on Apples' goof, pauls73. Time was that you could always rely on Apple products to be ultra-reliable. Sure, they've always been expensive, but that extra premium was (almost) justifiable by being offset against their superior quality. Starting to really question if that's still the case: the hardware's still nice and sexy, but there's a definite whiff of sytle-over-substance coming out of Apple's HQ at the moment. Bluetooth isn't new technology, so dunno what Apple think they're trying to 'improve' - have they never heard the old axiom, "if it ain't broke, don't fix it"?

     

    Lots of people saying that 10.10.3 see,s to fix the white noise issue, but if it's at the expense of other bluetooth connectivity, then it's not a real fix. Guess I'll be waiting for at least the official release - but probably 10.10.4 beta!

  • by pequenik,

    pequenik pequenik Mar 24, 2015 4:27 AM in response to pauls73
    Level 1 (0 points)
    Mar 24, 2015 4:27 AM in response to pauls73

    I'm not trying to defend Apple or anything after deafening me and everybody near with loud static noise. But if the beta version is creating new problems, shouldn't this feedback go into the beta project, rather than (or besides) here? I mean, the beta is a test version, it0s not supposed to be fully stable. And it looks like they're trying to fix our issue, but that means they have to tweak and test more, with possible effects on related parts (such as other bluetooth items). I find these changes normal. What would be a big problem is if they make the official release with new issues added...

     

    I joined the beta project but haven't installed the 10.10.3 yet, since I have no place to back up my disk currently. However. haven't had the issue for a long time, maybe thanks to trying hard not to overload my poor old CPU and memory...

  • by pauls73,

    pauls73 pauls73 Mar 24, 2015 5:31 AM in response to pequenik
    Level 1 (41 points)
    Mac OS X
    Mar 24, 2015 5:31 AM in response to pequenik

    yes, first day i used the original public beta, feedback immediately went in. they have a nice simple app specifically for it, and it even gathered bluetooth logs and diagnostics. the disappointment comes from after updating to a newer beta, the other problems are worse. i fully expect a beta to be unstable. i'd say near every system action is noticeably slower - probably due to any kind of logging or debug code, etc. but, in this specific case, they seem to be taking backwards steps to a solution.

     

    considering how long the original noise blast problem has been going on, it just doesn't bode well for any kind of real progress. 28th of jan 10.10.2 came out. one full month later, the noise blast seems fixed with the first 10.10.3 public beta, but other bluetooth problems seem worse. now, 3 weeks after that, the new problems are worse than the first beta, not at all better. i think i am more surprised, than upset, at this point. this just doesn't seem like apple.

     

    but, rest assured, bluetooth performance was the first thing i tested, and again sent feedback about. i hope they gather enough information from enough users to tune 10.10.3 to the performance fix everyone is hoping for. fingers crossed!

  • by PATRICKMELE,

    PATRICKMELE PATRICKMELE Mar 24, 2015 7:39 AM in response to pauls73
    Level 3 (909 points)
    Mac OS X
    Mar 24, 2015 7:39 AM in response to pauls73

    Same problem here with "Sudden Static outburst"...keeping my fingers crossed as well! Am waiting for Public10.10.3 release..At present I'm shutting off WIFI to hear my iTunes Library

  • by qadessh,

    qadessh qadessh Mar 27, 2015 5:11 AM in response to jinkim608
    Level 1 (0 points)
    Mar 27, 2015 5:11 AM in response to jinkim608

    iMac (21.5-inch, Late 2013)

    OS X Yosemite 10.10.2 (14C1514)

    Prestigio PBHS1 bluetooth headphones

     

    Same problem.

     

    EDIT:

     

    I managed to reproduce the bug 100% of the times, using the monitor sleep hot corner while playing something. When display comes back on, the sound appears.

  • by mdavidangst,

    mdavidangst mdavidangst Mar 27, 2015 5:27 AM in response to jinkim608
    Level 1 (0 points)
    Mar 27, 2015 5:27 AM in response to jinkim608

    i've noticed that mine would always happen (when looking immediately after it happens to the bluetooth icon) that the system was trying to connect to 2 BT speakers at the same time..

    Perhaps it's trying to default back to the main speakers, then going to static due to the audio going nowhere instead of to just 1 place..  (but i'm sure not everyone has multiple BT audio) 

  • by archagon,

    archagon archagon Mar 27, 2015 3:23 PM in response to jinkim608
    Level 1 (0 points)
    Mar 27, 2015 3:23 PM in response to jinkim608

    Ugh. Happening to me too, as of the last few OSX releases. Infuriating. How did this get past QA? How hasn't it been fixed yet?

     

    Agreed that it seems to happen when I'm using a lot of system resources. I've also experienced a weird (possibly related?) bug under heavy resource usage where my sound suddenly becomes choppy and "slow motion" if I switch windows.

  • by hamidsdg,

    hamidsdg hamidsdg Mar 28, 2015 9:33 AM in response to jinkim608
    Level 1 (0 points)
    Mar 28, 2015 9:33 AM in response to jinkim608

    Just got a pair of Beats wireless headset and i have the same problem.

  • by ignatiy,

    ignatiy ignatiy Mar 29, 2015 3:30 PM in response to jinkim608
    Level 1 (0 points)
    Mar 29, 2015 3:30 PM in response to jinkim608

    Same problem always persists. I can't use my bluetooth speakers with my Mac anymore because then I will have a heart attack soon because I always fear of this sudden and very-very loud sound (white noise).

     

     

    Speakers: Creative Inspire S2

    OS version: 10.10.2 and the problem appeared a few iterations (versions) ago but definitely in Yosemite.

     

     

    Before the Yosemite there was just infinite disconnections which are really annoying but THIS really blows my mind out!

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