jinkim608
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Q: Sudden loud static noise on bluetooth headset

I'm using LG Tone+ (HBS-730) bluetooth headset on my MacBook Air mid13 on OS X 10.10.2 Yosemite.

 

Since a few days ago, while I was listening to music and such on my headset, sometimes, a loud static noise (max volume I think) started suddenly, which shocked me and led me to quickly pull the earpieces out. No other sound is recognizable since this static noise is so loud. The noise does not stop until the bluetooth is disconnected by either turning off the headset or the bluetooth module from mac. Turning the headset on again, it works again normal.


While the noise exists, if I mute the volume on mac, the static noise stops, but comes back when I increase the volume again. Volume control on the headset did not do anything.

 

I'm suspecting either the bluetooth module on the laptop or the bluetooth module in the headset is bad, but couldn't test with another headset as I don't have anything else. It happened 3 times for the past 3 days I have been using it.

 

MBA is a little bit over 1 year old and  the headset is about 1.5 years old, no related problems were experienced in the past.

 

Does anyone have any clue or similar experience?

MacBook Air, OS X Yosemite (10.10), null

Posted on Jan 8, 2015 1:23 PM

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jinkim608

Q: Sudden loud static noise on bluetooth headset

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  • by xburm24,

    xburm24 xburm24 Apr 8, 2015 11:52 PM in response to jinkim608
    Level 1 (0 points)
    Apr 8, 2015 11:52 PM in response to jinkim608

    Just updated to 10.10.3 and I can confirm that Apple fixed this issue.

  • by sbays,

    sbays sbays Apr 9, 2015 2:37 AM in response to jinkim608
    Level 1 (0 points)
    Apr 9, 2015 2:37 AM in response to jinkim608

    Can also confirm that after updating to 10.3.3 I can no longer replicate this bug by putting MBPr to sleep then waking again. Fingers crossed...

  • by xbaez,

    xbaez xbaez Apr 9, 2015 4:12 PM in response to sbays
    Level 1 (0 points)
    Apr 9, 2015 4:12 PM in response to sbays

    Finally, bug fixed, I can enjoy my headphones again!

  • by michaelj70,

    michaelj70 michaelj70 Apr 14, 2015 4:40 AM in response to jinkim608
    Level 1 (0 points)
    Apr 14, 2015 4:40 AM in response to jinkim608

    Yes ... I have same problem ... I am using 2 bluetooth devices both Logitech Headset  H800 and BT 95 Adapter

     

    I have the Adapter connected to an amp and speakers so imagine the noise when that noise ramps up to full

     

    I don't seem to be doing anything when it suddenly erupts

     

    Any solutions ?

  • by sbays,

    sbays sbays Apr 14, 2015 4:42 AM in response to michaelj70
    Level 1 (0 points)
    Apr 14, 2015 4:42 AM in response to michaelj70

    Yep, Which version of OS X are you currently running? 10.10.2? upgrade your OS X to 10.10.3, that should fix the issue.

  • by michaelj70,

    michaelj70 michaelj70 Apr 14, 2015 11:30 AM in response to sbays
    Level 1 (0 points)
    Apr 14, 2015 11:30 AM in response to sbays

    10.10.2  Ok thanks will try that

  • by vansciver,

    vansciver vansciver Apr 15, 2015 6:44 AM in response to jinkim608
    Level 1 (0 points)
    Apr 15, 2015 6:44 AM in response to jinkim608

    It appears that Apple has fixed one problem but introduced another. I'm happy the static issue is gone, but now my headphones (HBS-730) are too loud, even at the lowest volume level! I used to have this problem with my phone until an update fixed it. Hopefully 10.10.4 doesn't take too long and will fix the overall loudness issue.

  • by Stuartea71,

    Stuartea71 Stuartea71 Apr 15, 2015 6:49 AM in response to vansciver
    Level 2 (214 points)
    iPhone
    Apr 15, 2015 6:49 AM in response to vansciver

    vansciver wrote:

     

    It appears that Apple has fixed one problem but introduced another. I'm happy the static issue is gone, but now my headphones (HBS-730) are too loud, even at the lowest volume level! I used to have this problem with my phone until an update fixed it. Hopefully 10.10.4 doesn't take too long and will fix the overall loudness issue.

    No problems here like that. Which volume are you adjusting? The headphones or the Macs? Check the Mac's volume isn't all the way up when using the headphones.

  • by vansciver,

    vansciver vansciver Apr 15, 2015 6:53 AM in response to Stuartea71
    Level 1 (0 points)
    Apr 15, 2015 6:53 AM in response to Stuartea71

    I turn down the volume for both the headphones and my Mac. I even tried Option + Shift + Volume to get it to the lowest possible volume setting. I can hear the music with my headphones/earbuds around my neck.

  • by Kaa,

    Kaa Kaa May 16, 2015 3:49 PM in response to vansciver
    Level 1 (10 points)
    iPhone
    May 16, 2015 3:49 PM in response to vansciver

    Completely off-topic, but OMG, I had no idea the volume (and brightness, as it turns out) could be finely controlled doing the opt-shift thing. Thank you. One notch is too soft, but two is often too loud.

  • by mikeftw,

    mikeftw mikeftw May 23, 2015 10:01 AM in response to jinkim608
    Level 1 (0 points)
    May 23, 2015 10:01 AM in response to jinkim608

    Not fixed for me, 10.10.3, loud beeping 4 out of 5 times I try to connect/play. (with aptx)

  • by arc66616,

    arc66616 arc66616 Jun 3, 2015 9:21 AM in response to jinkim608
    Level 1 (0 points)
    Jun 3, 2015 9:21 AM in response to jinkim608

    Hi guys same problem here. Just upgraded to yosimite last night and this morning had this static stops or whatever u called it while connected to my beats pill tried itunes or youtube no luck. Any other suggestions?

  • by Stuartea71,

    Stuartea71 Stuartea71 Jun 3, 2015 9:32 AM in response to arc66616
    Level 2 (214 points)
    iPhone
    Jun 3, 2015 9:32 AM in response to arc66616

    After installing Yosemite, if you're not on 10.10.3, make sure you've installed all the updates - hopefully that should fix it. Otherwise you may have a different problem.

     

    It's a particular loud static burst noise (not bleeps or anything like that).

  • by arc66616,

    arc66616 arc66616 Jun 3, 2015 4:01 PM in response to Performaman630
    Level 1 (0 points)
    Jun 3, 2015 4:01 PM in response to Performaman630

    hi thank you for this tip it really helped me. followed your instructions and it worked fine. no more static noise while connecting to my beats pill speakers.

  • by arc66616,

    arc66616 arc66616 Jun 3, 2015 4:08 PM in response to Stuartea71
    Level 1 (0 points)
    Jun 3, 2015 4:08 PM in response to Stuartea71

    hi Stuartea71 got a fix already followed Performaman630 tips and it worked fine. btw im already on yosimite 10.10.3 but their is one update that is still on my App Store its the Thunderbolt firmware update 1.2, it wont update dont know why i already did everything. anyways as long us i can now play without the statics while playing on my beats them im good. thank you.

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