Sarahbelz
Level 1 (0 points)

Q: Messages on Macbook

I just got a new macbook pro,

 

The messages doesn't work.

when I try to log in it just goes back to the log in and says the password is wrong,

 

what password am I suppose to use?

my apple or my gmail?

 

also it won't let me add another account i.e. my gmail

 

Should I delete and re download messages or what should I do?

MacBook Pro with Retina display, OS X Yosemite (10.10.1)

Posted on Jan 8, 2015 5:05 PM

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Sarahbelz

Q: Messages on Macbook

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  • by alex_h1,

    alex_h1 alex_h1 Jan 10, 2015 12:23 PM in response to Sarahbelz
    Community Specialists
    Jan 10, 2015 12:23 PM in response to Sarahbelz

    Howdy Sarahbelz,

     

    Thanks for using the Apple Support Communities.

     

    If you're trying to set up iMessage on your Mac, you'll need to sign in with the same Apple ID you use for iMessage on any of your other devices.  To learn more about setting up accounts in Messages on your Mac, please see the information below.

     

    Setting up accounts

    If you have an Apple ID, you already have an iMessage account you can use to send and receive messages. Your Apple ID is usually the same account name and password you use with iCloud, the iTunes Store, or Mac App Store. 

    If you haven't already set up your Apple ID on your Mac, you're prompted to enter it the first time you open the Messages app.

    iMessage setup window

    Messages also supports the following messaging (chat) services:

    • AIM – AOL's instant messaging service
    • Google Talk – Google's instant messaging service
    • Yahoo! – Yahoo's instant messaging service
    • Jabber – a cross-platform, open-source instant messaging system

    You can use multiple services at the same time. Messages automatically adds these account types when you set them up in the Internet Accounts pane of System Preferences. You can also add a messaging service from Messages preferences.

    1. In Messages select Messages > Preferences.
    2. Click the Accounts button.
    3. Click the Add Account (+) button.
    4. Select the instant messaging service you want to use and click Continue.
    5. Enter in your account name and password. If prompted enter the server options as well.

     

    Mac Basics: Messages helps you chat instantly - Apple Support

     

    Take care,

    Alex H.