Camera picture not clear

when i use the camera the picture not clear and bad quality. When i use the other or front canera the picture very clear. Please help?

iPhone 6 Plus, iOS 8.1.2

Posted on Jan 9, 2015 12:02 AM

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4 replies

Jan 11, 2015 6:48 AM in response to Lonelycat

Hello Lonelycat,


If your rear camera images aren't as clear as it should be, I would recommend you use the troubleshooting in the following article to help you out here, named:


Get help with the camera on your iPhone, iPad, or iPod touch


This section in particular:


Your photos are blurred or out of focus

If your photos are blurred, out of focus, or have dark spots, try these steps:


  1. Make sure that the camera lens is clean. If you need to clean the lens, use a microfiber cloth. If you see dirt or debris inside the lens, take your device to an Apple Retail Store or Authorized Service Provider for more help.
  2. Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
    With iPhone 6 Plus, a metallic case or magnetic lens could interfere with optical image stabilization. If you have a metallic case or magnetic lens attachment, try taking a picture without it. Then compare the quality.
  3. Adjust the focus by tapping on the person or object in the preview screen. You’ll see the screen pulse or briefly go in and out of focus as the camera adjusts. In photo mode, try to stay steady when adjusting the focus. If you move too far in any direction, the camera will automatically refocus to the center. In video mode, you can adjust the focus before you begin recording.
  4. If the color seems too bright, or you see double-exposures of moving objects, make sure that HDR is set to Auto or Off. Tap HDR at the top of the screen to choose a different setting.


Thank you for using Apple Support Communities.

Take care,

Sterling

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Camera picture not clear

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