Q: my iPhone 6 is typing and opening apps by itself

MinerFortyNiner wrote:

 

 

In summary, this seems to be a widely occurring issue (at least with 6+), and there is no fix for it.

On what do you base this contention that it is widely occurring? And I mean real data, not, "I saw people talking about it in a lot of forums".

The fact that the Genius Bar rep acknowledged it to be a problem with 6+. The clear evidence of NUMEROUS people having the same issue, in this post as well as MANY others, here and in other forums. Does that answer your question sufficiently?

Nice edit to your question, AFTER I responded to you. Because people talking about it in forums doesn't count, right? You can discount it all you want. The problem is real, and WIDELY occurring. Your "Level 9" expertise has been very helpful. "Go to Apple and they will fix it." Wow, I would have never thought of that without your guidance.

mine is a 5s and it has done for a year now!

My quess  its somethink with Siri, its the only app which can open apps and type.

I am having the same issue.  It has been happening for quite some time.  I have met with the "Genius Bar" three times.  Now my phone is out of warranty so of course nothing else can be done.  Others are saying it is a hardware issue and you have to take it to the Genius bar.  Per the genius bar techs it is not a hardware issue it is a software issue and it is happening to many iPhone 6, 6 Plus, 6s, and 6s Plus.  First time it was under warranty so I received a replacement phone, 4 months later the same thing started happening to the new phone, I took it back to the Genius Bar, and they ran check-ups to make sure it is not the digitizer or a hardware issue.  He then wiped my phone clean (more intense then home users restoring it to factory settings) and what he did fixed the phone for 6-7 months, now it is happening again and my warranty ran out (warranty is from the original purchase of the phone and not the replacement phone is what the Genius bar technician is saying); therefore, they can't do anything to help me.  My contract is up in 5 months so either I have to deal with it or purchase a new phone at retail cost (which I will guarantee you is not going to be an iPhone).  We have 2 other iPhones and they are not having the issue (luckily they have not updated to the newest 9.3 or 9.3.1 or 9.3.2 iOS).  No one seems to know why it is happening and while others are insisting it is a hardware issue on this forum take it from someone who seems to be living at the Genius bar the technicians are saying it is NOT a hardware issue.

MY IPHONE 6 PLUS OPENED AN APP AND PLACED A $400 ORDER, AND THE FUNDS HAVE ALREADY BEEN REMOVED FROM MY CHECKING ACCOUNT.

I googled my situation to see if there were any other people who have had the same issue whith theit phone and I can't believe how maNy have similar issues. So I in the last few months My iPhone 6 Plus has been opening apps that I havent visited all day or it calls random people (including business contacts), it texts and/or has almost deleted things from apps to important emails. And just last night my IPhone placed a Purchase from one of my shopping apps for $400 watch, so now I have a watch being shipped to me from RueLaLa. I still don't understand how a locked phone can unlock it self using a pin I created or Touch ID. I'm pretty sure that in order to complete any order using an iphone, it usually would ask for my iTunes password to complete, and/or a shopping site  (mine was: RueLaLa) would usually ask to reenter the 3 digits from the back of the card to verify the card and complete the order, and this is in place to protect from fraud or pepole placing orders if a phone is lost or stolen. I contacted Rue La La first thing this morning and emailed to cancel this order and Rue La La is saying that they may not be able to stop the shipment in time, but they will email me a paid return slip so I can send it back and then it will take 5 days to process the return and credit the money back to my bank account, which is now overdrawn because of it. I know this is TMI, but I do have a questions if anyone.  I will be deleting all of my saved credit cards and any other payment methods, in order to prevent any other issues. I actually have had similar things happen previously but it never actually finalized the order or reservation, for eg; I've also had situation where I'll unlock my phone or pick it up and discover that one my travel or hotel apps, would be at a final booking page and all it would need is one more click to complete a hotel reservation.

So my inquiry is; does this situation qualify for a new iPhone from Apple? My provider is ATT but I don't think they are responsible for what has occurred.

To anyone that reads this, please don't save your credit or debit cards to prevent this.

I changed my iPhone 3 times because of this.

Then I realized that my glass cover(ZAGG) was the problem.

So since I took the cover out nothing ever happened again.

Mine is doing this has been last 3 days have glass protector have reset phone nothing works it rings people types itself opens apps what do I do

Did you take the glass protector out?I left mine out.

I have also has this problem intermittantly and it really does seem like the phone is being operated remotely. The way the apps are opened and closed, it appears someone is searching for something. I tried closing apps that the phone has opened without my help. The phone usually re-opens the same app. It really becomes a battle of the wills when the phone opens my online banking app. No matter how many times I close that one, it is reopened immediately and scrolling begins. I have to power off my phone to make that stop. I think I am going to delete all but the bare essential apps and turn off icloud and see if that helps.

this is happening to me now also... also started as freezing screen... did they resolve your issue?

This has been happening to me now for a good few months. I have performed a hard reset and did an iTunes restore. Phone worked fine for a bit and now the screen is intermittently unresponsive. Also seems to start a life of it's own performing safari searches and scrolling through my email.

iPhone 6 64 GB here.  Same performance problem as everyone else.  I took mine to a genius bar.  The tech told me there is NO official fix for this issue.  Replacing the screen only works sometimes so they have been instructed not to replace the screen and proclaim it "fixed".  The only thing they can offer is a replacement.  I'd say that makes this a pretty serious internal hardware fault. Since it is now out of warranty I am less than impressed that Apple is unable to fix a 1 year old product.

I have the 6+ 64GB and have had the screen freezing issue for a while and now it is completely possessed and unusable. I have video of it happening and have seen others on the net as well. Has anyone heard of a fix or a replacement being offered by Apple?

I have an iPhone 6+, I've had it since Jan 2015. Everything was fine until about 3 months ago. I noticed the phone locking up, just switched it down, open it up again,fine. Then it was doing it more often . Had to power it down and turn it on again. Since the last three updates 10.9.2 to 10.9.5 its started doing what has been described elsewhere in this thread. Its as if someone is trying to remotely control your phone but doing random things and its making the phone unusable. I have it making FaceTime calls on its own,opening apps up all by itself, browsing links and just behaving like its possessed . I haven't been to an Apple store yet but from reading this thread I don't hold up much hope in them helping me fix this issue. Has anyone had any joy getting this to stop at all.

Oh I did have a screen protector on it but I replaced it with a new one just in case I thought it may have been messing with the touchscreen as it was quite scratched . It still does it with a brand new protector on it.