tjo-wton

Q: Match crashes iTunes on Windows.

I took up Match for the sole reason that I wanted DRM-free versions of music I bought years ago, but Match just crashes iTunes. I have a library of 24000 songs and although Match gets a long way through Step 3, it doesn't complete. When I restart iTunes I get a "iTunes detected a problem with Match, please sign out and back in again". When I sign out, it crashes again. Then on the 2nd restart it allows me to sign out and back in again...

 

iTunes 12.0.1.26, Windows 7 x64.

 

How do I report this properly to Apple? I can't see how to do so without a supported piece of hardware, which I don't have.

Posted on Jan 9, 2015 11:33 AM

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Q: Match crashes iTunes on Windows.

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