Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why Family Share not show up on my MacBook Pro? Help

I am supposed to be part of a Family Share account. I can access Family Share & other family member's purchases on my iPad but NOT on my MacBook Pro that is running Maverick OS. I log into iTunes, click on the drop down window at the top where my name is located but when the window drops down Family Share is not an option nor am I able to see the names of the other family members in the group. I have tried going to "System Preferences" to "iCloud" and then try to look for "Manage Family" but it is not there. Even if I then if after getting to "iCloud" & logging into "Account Details" there is not anything about "Manage Family" or "Family Share"

Can you not participate with Family Share using Maverick OS?

I would REALLY appreciate assistance with this issue.

Posted on Jan 9, 2015 12:42 PM

Reply
1 reply

Jan 11, 2015 10:04 AM in response to susieqk

Hi susieqk,

Welcome to the Support Communities! The reason you are not seeing the Family Sharing account on your MacBook Pro is because Family Sharing requires OS X Yosemite on your computer.

Apple - iCloud - Family Sharing


System requirements for iCloud - Apple Support
http://support.apple.com/en-us/HT4759



Family Sharing iOS 8
  • OS X Yosemite
  • iTunes 12
  • iCloud for Windows 4.0
  • iTunes 12
Apple TV software 7



Here is some general information about OS X Yosemite should you choose the free upgrade.

OS X Yosemite - What's New
http://help.apple.com/osx-yosemite/whats-new/from-mavericks/#/dar08446b32f

OS X - Upgrade to Yosemite - Apple Support
https://www.apple.com/support/osx/upgrade/


Cheers,

Judy

Why Family Share not show up on my MacBook Pro? Help

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.