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Jan 11, 2015 11:25 AM in response to irenefromrosevilleby mario49,Hey irenefromroseville,
Thanks for the question. If I understand correctly, you are not able to update the Apple TV with a new update. I would recommend that you read this article, it may be able to help the issue.
Apple TV (2nd and 3rd generation): Restoring your Apple TV - Apple Support
Thanks for using Apple Support Communities.
Have a good one,
Mario
