Q: iPhone 6 head jack messed up

Got the new iPhone 6 for Christmas,tried out the headphones plugged them in and they won't go all the way in the jack like in the other Apple devices the headphones snap in on my iphone it won't snap in, theirs nothing stuck in their it's brand new please help

iPhone 6, iOS 8.1.2, Nothing else

Posted on Jan 10, 2015 1:08 PM

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Q: iPhone 6 head jack messed up

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by jason269,

jason269 Jan 12, 2015 7:52 AM in response to Blainer28
Community Specialists

Jan 12, 2015 7:52 AM in response to Blainer28

Hello, Blainer28.

Thank you for visiting Apple Support Communities.

I understand that you are experiencing an issue with the headphones connecting to your iPhone. Here are some steps that I would recommend going through for this.

If your headset isn't working
http://support.apple.com/en-us/HT203026

Cheers,

Jason H.
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Q: iPhone 6 head jack messed up

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