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Screen on iphone5c is blank

iphone 5c is on as i can hear its functions but the screen is completely blank/black?

iPhone 5c, iOS 6.1.4, bought in america in ireland

Posted on Jan 10, 2015 11:45 AM

Reply
1 reply

Jan 12, 2015 7:22 AM in response to leannemccafferty

Hi, leannemccafferty.


Thank you for visiting Apple Support Communities.


This sounds like screen curtain may be enabled. Screen curtain is a feature that allows display privacy. To disable screen curtain while VoiceOver is enabled, you can three finger triple tap the screen to disable this feature. You may need to press the home button once in order to process these steps. If you wish to disable VoiceOver, see the link in the article below.


Use Accessibility features in iOS

http://support.apple.com/en-us/HT5018


If the issue persists, see the section labeled Screen in the article below for additional troubleshooting steps.


Get help with hardware features on your iPhone, iPad, and iPod touch

http://support.apple.com/en-us/HT201401


Cheers,


Jason H.

Screen on iphone5c is blank

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