trackpad periodically does not work when clicked

My trackpad periodically does not work when I click. I have tried PRAM and SCM. When I close the the screen for about 30 seconds it starts working again.

MacBook Air (13-inch, Early 2014), OS X Yosemite (10.10.1)

Posted on Jan 10, 2015 1:32 PM

Reply
1 reply

Jan 12, 2015 8:16 AM in response to rkurilla

Hi rkurilla,

Welcome to the Support Communities! In addition to the troubleshooting steps you've already tried, starting your computer in Safe Mode is also a valid step. Do you notice if this behavior only happens in certain applications? If the issue persists after trying the steps below, you may need to have an Apple Genius or Authorized Service Provide take a look at the hardware for you.

OS X: What is Safe Boot, Safe Mode? - Apple Support
http://support.apple.com/en-us/HT201262



Starting up in Safe Mode

Follow these steps to start up into Safe Mode.

  1. Be sure your Mac is shut down.
  2. Press the power button.
  3. Immediately after you hear the startup sound, press and hold the Shift key. The Shift key should be pressed as soon as possible after startup, but not before the startup sound.
  4. Release the Shift key when you see the Apple logo appear on the screen.

After the Apple logo appears, it may take longer than usual to reach the login screen. This is because your computer is performing a directory check as part of Safe Mode.


To leave Safe Mode, restart your computer without pressing any keys during startup.


Intel-based Mac notebooks: Troubleshooting unresponsive trackpad issues - Apple Support
http://support.apple.com/en-us/HT203146

MacBook Air - Contact Support - Apple Support
http://www.apple.com/support/macbookair/contact/


I hope this information helps ....


- Judy

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trackpad periodically does not work when clicked

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