Is it a virus or repair tool??

Has anyone ever received the pop up from Safari stating: The last website you visited has infected your Mac with a virus. Press OK to begin the repair process. The website shown is eezdownloads.com. I'm not sure if I should press OK or not and I'm locked out of every other function. Thanks

MacBook Air, OS X Yosemite (10.10.1)

Posted on Jan 10, 2015 1:51 PM

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18 replies

Jan 10, 2015 6:49 PM in response to VinInCT

VinInCT wrote:


Another quick question - How does something like this get through Gatekeeper?


Gatekeeper is a defense designed to intervene upon attempting to install something potentially untrustworthy. The scam webpage you encountered doesn't install anything; it merely prevents you from navigating away from that page in the usual fashion. Its goal, pathetic as it may be, is to persuade you to click on some link that will in turn persuade you to install some junk. You didn't do that. If you did, only then would Gatekeeper intervene. It won't absolutely prevent you from installing something harmful, but the warning it provides should always be seriously considered.


At present, although OS X provides adequate warning regarding the effects of installing software from potentially untrustworthy sources, Apple's philosophy is to allow Mac users to configure and modify their equipment to their heart's content. That presupposes a minimum level of intelligence on the part of its users. Given evident changes in market conditions Apple may not retain that same philosophy in the future.

Jan 10, 2015 7:36 PM in response to VinInCT

If you are being inundated with nonstop page redirects and popup advertisements not limited to that particular website it may be another problem, so write back.


Nearly all websites have advertisements, and the website administrator may claim to have no control over them. That's no excuse since they enjoy the revenue that those advertisements provide, but it could explain why you never encountered the scam webpage in the past.


It's also possible the dealership's site was simply hacked. That happens too. It's more common among websites maintained by universities and similar institutions that are by necessity open to a large number of users, and targeted by people with too much time on their hands.

Jan 13, 2015 12:54 PM in response to VinInCT

I have this problem right now.


I can quit Safari no problem.


However, holding shift when I restart does nothing...Safari still opens with the eezdownloads Virus pop-up. It has all my options greyed out...delete history, Safari preferences, etc.


I have tried quitting Safari, rebooting my computer and holding down the shift key to reopen Safari...pop up is still there // sigh.


Any further ideas?


I am emailing you from Firefox while freaking out about this.


Thank you!


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Is it a virus or repair tool??

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