My iSight camera doesn't work on Chat

Question

Level 1

4 points

My iSight camera doesn't work on Chat

I have a Macbook Pro. My software is not recognizing the camera. I try to use it on Chat or Skype nothing works. My OS is OS X 10.9.5

Skype tells me I'm not on line when I know I am.

HElp!

Harald

Posted on Jan 10, 2015 2:34 PM

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Answer 1

K Shaffer

Level 7

34,960 points

Jan 10, 2015 2:39 PM in response to hrharb

Wonder if an SMC reset, may help the computer and the software, recognize the iSight?

•Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support

Not sure what else to check, in regard to troubleshooting.

If camera isn't recognized in system profile for hardware

there may be a need to consider scheduling appointment

with some Authorized Apple service provider for testing.

In any event...

Good luck & happy computing! 🙂

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Answer 2

EZ Jim

Level 7

22,590 points

Jan 11, 2015 8:50 AM in response to hrharb

hrharb wrote:... not recognizing the camera...

In addition to K'a good SMC reset suggestion, there are a couple additional ideas in How to Troubleshoot iSight - Apple Support.

Message was edited by: EZ Jim

Mac OSX 10.10.1

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Answer 3

ENewbs

Level 1

0 points

Mar 16, 2015 4:49 PM in response to K Shaffer

Thanks for this K!

I followed the instructions for my macbook (pressing control, option, command and power at the same time) and when i turned it back on, everything was working normally with my camera! the light had been on since i did a security update the other day and trying to use photobooth/skype i realized the camera wouldn't work.

now it will!

cheers!

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