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JRamon2015

Q: Cannot unlock iphone 6

I purchased an iphone 6 on the 3rd Jan 15 and today, 10th Jan 15, I noticed the cell phone would stop responding but after several seconds everything went back to normal. This evening I had a to do a hard reset because the iphone would not respond. After the apple logon shows, I can see the slide bar but it does not respond, and if I press the home button, the key pad would show but it does not respond. I restarted the iphone several times without any luck. I tried to reinstall the OS from itunes but it keeps telling me I need to turn of the 'find my iphone from the device' and it does not let me do anything. Any suggestions? Thank you

iPhone 6, iOS 8.1.2

Posted on Jan 10, 2015 4:26 PM

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Q: Cannot unlock iphone 6

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