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Helpful answers
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Jan 12, 2015 9:20 AM in response to Jovannah28by sterling r,Hello Jovannah28,
It sounds like you have a new Apple ID account, and are being prompted for a payment method but do not have one. Take a look at this information from the following article, named:
Why can’t I select None when I edit my Apple ID payment information?
If you're using the iTunes Store or App Store for the first time
If you're using the store for the first time with an existing Apple ID, you must provide a payment method. After you create the account, you can change your payment information to None.
If you're creating a new Apple ID, you might be able to create an account without entering your credit card details.
Thank you for using Apple Support Communities.
Cheers,
Sterling
