pop ups and ads everywhere on mac air- virus?

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Level 1

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pop ups and ads everywhere on mac air- virus?

Hi,

It's been about six months now that the problem has started. Everytime I click on something when browsing the internet another tab will open that usually is a link to mackeeper, random pics of naked ladies, dating sites with half naked women on them etc. It's really embarrassing and frustrating to have to continuously close these pop ups. The problem is worse when using google chrome and not so bad when using firefox. The mac has also become super slow- sites take forever to load and even typing is an issue because it lags a lot, in fact EVERYTHING lags. I'm not tech savy so would like some easy to follow help!!!!

MacBook Air, Mac OS X (10.7.5)

Posted on Jan 10, 2015 10:21 PM

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Answer 1

Niel

Level 10

741,881 points

Jan 10, 2015 10:21 PM in response to nperth

Click here and follow the instructions, or if they don't cover the type of adware on the computer, these ones. If you're willing to use a tool to remove it(you don't need to, but may find it easier), you can instead run Adware Medic; this link is a direct download.

(119956)

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Answer 2

Linc Davis

Level 10

209,739 points

Jan 11, 2015 8:03 PM in response to nperth

There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware.

Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:

/Library/LaunchDaemons

In the Finder, select

Go ▹ Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

A folder named "LaunchDaemons" may open. Look inside it for a file with a name of the form

com.something.daemon.plist

Here something is a variable word, which can be different in each case. It could be "cloud," "dot," "highway," "submarine," "trusteddownloads," or pretty much anything else.

There may also be a file named

com.something.helper.plist

in the same folder.

If you find files with names that fit the above description, post what you have for "something."

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