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Camera doesn't work in FaceTime

When Face-timing, my camera doesn't work (I have no image of myself). The box is there, but it is always black (i.e., the person I am face-timing can't see me).


The camera works fine outside of FaceTime.


I just reset the IPod touch and now the camera on the opposite side of the screen works, but not the screen side. Also, the Non Screen side camera tends to freeze.


Thoughts?


IPod Touch iOS 8.1.2


Thanks for any help.


M

iPod touch, iOS 8.1.2, FaceTime

Posted on Jan 11, 2015 12:51 AM

Reply
Question marked as Best reply

Posted on Jan 11, 2015 1:21 AM

I do not know what you mean by reset. Try the following if you have not done so already:

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: Back up and restore your iOS device with iCloud or iTunes

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

4 replies
Question marked as Best reply

Jan 11, 2015 1:21 AM in response to mmcbr

I do not know what you mean by reset. Try the following if you have not done so already:

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: Back up and restore your iOS device with iCloud or iTunes

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

Camera doesn't work in FaceTime

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