iTunes, iTunesMatch, Family Sharing

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iTunes, iTunesMatch, Family Sharing

No mater what I try I am unable to see, move or play music from my iTunes account on all my devices. I cannot move purchases made on my iPhone to my account on my MacBook either. I have subscribed to the annual iTunesMatch service and also made sure that each device has FamilyShare 'on'.

When I go to Purchases on the iTunes Store I do not see purchases made on my iPhone - and a message tells me that the account is not setup to use Family Sharing. Clearly I am doing something wrong - or not at all! Help PLEASE!

Posted on Jan 11, 2015 4:32 AM

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Answer 1

Jan 11, 2015 4:53 AM in response to Ragged Apple

Hi,

Itunes match does not apply to family sharing.

https://www.apple.com/uk/support/icloud/family-sharing/

jim

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Answer 2

Ragged Apple Author

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Jan 11, 2015 6:29 AM in response to Jimzgoldfinch

Right - obviously I have been confused. However, I do have a problem with iTunes in that I cannot see all my music when trying to access on iPhone.

The 'Share' option does not appear unless I have iTunes open on my MacBook - and, as I said before, I am unable to access the music purchased on my iPhone from my MacBook iTunes account so as to add it to the library.

So - two issues - but the most irritating is the failure of 'Cloud' access to my entire music library. ??

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